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Customer Service Associate Jobs in Monroe, CT (NOW HIRING)

Mitchells Stores

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Customer Service Associate Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and contemporary clothing with 8 locations across the US. We are known for providing ...

Mitchell Stores

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

ed mitchell

Customer Service Associate

Huntington, NY

$15.25 - $21.25/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

ed mitchell

Customer Service Associate

Huntington, NY

$15.25 - $21.25/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who ...

PGA TOUR Superstore

Customer Service Associate

Norwalk, CT · On-site

$14.50 - $20/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

PGA TOUR Superstore

Customer Service Associate

Norwalk, CT · On-site

$14.50 - $20/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

Floor & Decor

Customer Service Associate

Danbury, CT

$17.04 - $20.55/hr

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...

Floor & Décor

Customer Service Associate

Danbury, CT · On-site

$17.04 - $20.55/hr

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...

Dollartree

Customer Service Associate

Newtown, CT · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Monroe, CT

Customer Service Associate information

See Monroe, CT salary details

$8

$17

$27

How much do customer service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service associate in Monroe, CT is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Monroe, CT? The most popular types of Customer Service jobs in Monroe, CT are:
What job categories do people searching Customer Service Associate jobs in Monroe, CT look for? The top searched job categories for Customer Service Associate jobs in Monroe, CT are:
What cities near Monroe, CT are hiring for Customer Service Associate jobs? Cities near Monroe, CT with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Monroe, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,422 per year, or $17 per hour.

Customer Service Associate

Mitchells Stores

Huntington, NY • On-site

$15.25 - $21.25/hr

Other

Re-posted 6 days ago

Job description

Customer Service Associate

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and contemporary clothing with 8 locations across the US. We are known for providing impeccable customer service.

We are currently seeking an experienced Customer Service Associate to join our amazing Mitchells Huntington, NY team.

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who are always willing to help and engage with the customer. We are looking for individuals that live Our Values of making people feel great, thinking customers first, acting with integrity, mutual respect and trust, treating everyone like family and working as a team. As a company, we are always striving to do better. We are a data driven organization that champions teamwork. There is a focus on culture in our company to make sure everyone is heard, empowered and can reach their full potential.

Responsibilities include but are not limited to the following:

  • Engage with clients/customers to provide them with the best possible luxury shopping experience
  • Ring customer/client sales
  • Accurately process all transactions in AS400, MPIX and FARFETCH
  • Support Sales Associates
  • Assist with pulling internet orders and transfers
  • Answer phones and direct calls to appropriate associates
  • Gift wrapping
  • Opening/Closing Front desk

Qualifications:

  • Ability to stand for extended periods of time, ability to lift/move up to 20 pounds and ability to climb ladders
  • Must be willing to work every Saturday/Sunday
  • High School Diploma or equivalent required
  • Must be reliable, punctual, responsible, detail oriented, have the ability to juggle multiple priorities, and possess excellent verbal and written communication skills.
  • Customer Service experience a plus

Mitchell stores offers competitive pay and generous benefits package.

Mitchell stores is an Equal Opportunity Employer (EOE)

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