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Customer Service Associate Jobs in Minooka, IL (NOW HIRING)

Jet Brite

Lead Customer Service Associate

Bolingbrook, IL · On-site

$18/hr

If so our, Lead Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Walgreens

Customer Service Associate

Montgomery, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Montgomery, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Montgomery, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Aurora, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Ottawa, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

mcw

Customer Service Associate

Lockport, IL · On-site

$14.50 - $20/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

Mister Car Wash

Customer Service Associate

Lockport, IL · On-site

$17 - $19/hr

Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support ...

mcw

Customer Service Associate

Lockport, IL

$14.50 - $20/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

Dollartree

Customer Service Associate I

Joliet, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Downers Grove, IL · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Minooka, IL

Customer Service Associate information

See Minooka, IL salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service associate in Minooka, IL is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Minooka, IL?

The most popular types of Customer Service jobs in Minooka, IL are:

What job categories do people searching Customer Service Associate jobs in Minooka, IL look for?

The top searched job categories for Customer Service Associate jobs in Minooka, IL are:

What cities near Minooka, IL are hiring for Customer Service Associate jobs?

Cities near Minooka, IL with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Minooka, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,808 per year, or $16.7 per hour.

Customer Service Associate

Naperville Park District

Naperville, IL • On-site

$17.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Naperville Park District rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

15th of 855 rated public administrative organizations

Job description

Overview:
Under the direct supervision of the Customer Service Manager, the Customer Service Associate I performs a variety of customer service functions relating to membership sales, activity registration, facility rentals, program communication and facility service-desk duties.
Essential Duties and Responsibilities:
  1. Assist customers on the phone, in person, and in written form with all processes and questions providing an exceptional customer service experience and promoting Park District services and facilities.
  2. Successfully operate multiple computer software packages simultaneously in order to assist customers.
  3. Ensure confidential use of customer information, including credit card transactions and household account information.
  4. Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
  5. Successfully balance receipts, reconcile transactions and prepare daily bank deposits.
  6. Inform participants of waitlist availability, class cancellations or changes via phone and email.
  7. Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
  8. Establish and maintain a positive working relationship with residents, customers, vendors, community partners and co-workers.
  9. Comply with District financial policies. Communicate budgetary requests to supervisor.
  10. Act as a resource agent for community by taking initiative to seek and share information.
  11. Follow and model compliance with all District, State, Federal and departmental safety and risk management, personnel, administrative policies and procedures, ordinances and regulations.
  12. Maintain a proactive approach to safety and risk management. Report all accidents, incidents and unsafe conditions in a timely manner.

Other Duties and Responsibilities:
  • Respond to all customer comments and questions in a timely fashion.
  • Respond appropriately to safety and emergency situations.
  • Follow all necessary procedures to open and/or close facility spaces.

Knowledge, Skills, and Abilities:
  • Excellent telephone technique, etiquette and high volume handling skills.
  • Excellent written and verbal communication skills.
  • Ability to professionally attend to the needs of customers. Address complaints and resolve concerns as needed.
  • Handle confidential situations in a professional manner.
  • Strong command of the English language and proper grammar.
  • Ability to work with a diverse population and large spectrum of demographics.
  • Ability to organize, gather and retain a large volume of information for use in assisting internal and external customers.
  • Acquire excellent knowledge of all internal departments.
  • Strong math aptitude- in reconciling daily work, preparing deposits, etc.
  • Attention to detail and accuracy.
  • Display initiative and independent thinking skills.
  • Experience with different types of tender, credit cards and other point of sale items beneficial.
  • Ability to multi-task and be an effective team member in a fast-paced environment.

Education and Experience:
  • Minimum one (1) year customer service experience preferred.
  • Must be 16 years of age or older.

Special Considerations:
  • Requires flexibility of work schedule to accommodate Park District facility hours, rentals, programs and events.
  • Must be available to work weekend rotations and some evenings.
  • Subject to inside environmental conditions.
  • Sustained posture in a seated or standing position for prolonged periods of time.
  • Continuous exposure to computer screens.
  • Occasionally lift, carry and move light weight objects (20 lbs.)
  • Ability to travel to and work at all Naperville Park District public facilities.

Hiring Rate: $17.50/hr
To be considered for this position, interested individuals must complete the online application accessible at
www.napervilleparks.org/employment. Materials submitted through mail, email, or fax will not be considered.

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