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Customer Service Associate Jobs in Milton, WI (NOW HIRING)

MRA Recruiting Services

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

Universal Presentation Concepts (UPC) Customer Service Associate Madison, WI About UPC UPC has been designing and manufacturing retail store fixtures and point-of-purchase displays in Madison ...

New

Jaeckle Distributors

Customer Service Associate

Madison, WI · On-site

$14.50 - $20/hr

Jaeckle Distributors has a great opportunity for an experienced and team oriented Customer Service Associate. The position is located at our progressive company headquarters in Madison, WI In total ...

Workforce Solutions, LLC

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the primary point of contact for customers and plays a vital role in delivering an exceptional customer experience. This position is responsible for assisting ...

Hertz

Customer Service Associate

Madison, WI

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

Walgreens

Customer Service Associate

Janesville, WI · On-site

$13 - $17.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Roscoe, IL · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Walgreens

Customer Service Associate

Oregon, WI

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Harvard, IL

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Madison, WI · On-site

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Family Dollar

Customer Service Associate I

Evansville, WI · On-site

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Walgreens

Customer Service Associate

Oregon, WI · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Loves Park, IL · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Beloit, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Watertown, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Elkhorn, WI · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Beloit, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Milton, WI

Customer Service Associate information

See Milton, WI salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service associate in Milton, WI is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Milton, WI?

The most popular types of Customer Service jobs in Milton, WI are:

What job categories do people searching Customer Service Associate jobs in Milton, WI look for?

The top searched job categories for Customer Service Associate jobs in Milton, WI are:

What cities near Milton, WI are hiring for Customer Service Associate jobs?

Cities near Milton, WI with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Milton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,082 per year, or $16.4 per hour.

Customer Service Associate

MRA Recruiting Services

Madison, WI • On-site

$14.50 - $20.25/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Universal Presentation Concepts (UPC)
Customer Service Associate
Madison, WI
About UPC
UPC has been designing and manufacturing retail store fixtures and point-of-purchase displays in Madison, Wisconsin, for almost 50 years, since 1978. Started as a family business, we have grown and have established ourselves worldwide.  We are employee centric and are looking for strong candidates and long-term commitments. Our employee’s tenure says it all!
Position Summary
  • The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service.
  • It is critical that this role always conducts friendly, professional, and prompt communication both with external customers and internal staff.
  • This role serves customers daily by providing product, order, shipping, and service information. The Customer Service Associate should build relationships with customers to encourage new and repeat business opportunities.
  • Position requires thorough knowledge of UPC products within the first few months of employment.
  • Customer Service Associates handle all administrative duties that facilitate the order entry process.
Facility Equipment & Work Environment
  • Office Environment
  • Skilled in Microsoft Office, Word, Excel, Adobe, Etc
  • Multi-line phone system
  • Copy Machine
  • ERP experience helpful
Education & Experience
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in customer service or related role. 
  • Extremely detail oriented, excellent written and verbal communication skills are a must.
  • Ability to handle a fast-paced, dynamic work environment, stressful situations, and deadline pressures as well as plan and carry out responsibilities with minimal direction.
  • Excellent computer skills and proficiency operating Microsoft Suite, with an emphasis on Excel, Office and Word.
  • Must have a strong aptitude working in an ERP, such as Odoo, or other related systems.
  • Must have the ability to learn and master UPC’s internal order entry system.
Benefits
  • 401(k)
  • Paid Time Off (PTO)
  • Health insurance benefits
  • Paid holidays
  • And more
Universal Presentation Concepts (UPC) is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.
 

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