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Customer Service Associate Jobs in Lethbridge, AB

The Children's Place

Sales Associate

Lethbridge, AB · On-site

The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company ...

SNDL, Inc.

Store Associate

Lethbridge, AB

This is a great opportunity for someone who enjoys customer service, teamwork, and a fast-paced environment. What You'll Do As a Sales Associate, you support the daily operations of the store by ...

BoxLunch & Hot Topic

Sales Associate

Lethbridge, AB

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...

Carter's

Sales Associate

Lethbridge, AB

As a Sales Associate, you will be the first face of the brand for growing families. You'll ... A positive and solutions-oriented mindsetDemonstrated customer service and engagement ...

Sherwin-Williams

Store Associate

Lethbridge, AB · On-site

Store Associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Lethbridge, AB

Customer Service Associate information

See Lethbridge, AB salary details

$7

$15

$23

How much do customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service associate in Lethbridge, AB is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.67 and $18.07 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Lethbridge, AB?

The most popular types of Customer Service jobs in Lethbridge, AB are:

What job categories do people searching Customer Service Associate jobs in Lethbridge, AB look for?

The top searched job categories for Customer Service Associate jobs in Lethbridge, AB are:

What cities near Lethbridge, AB are hiring for Customer Service Associate jobs?

Cities near Lethbridge, AB with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Lethbridge, AB as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,019 per year, or $15.9 per hour.

Sales Associate

The Children's Place

Lethbridge, AB • On-site

Part-time

Re-posted 3 hours ago

Key responsibilities

  • Support the Store Leadership Team in achieving company goals and initiatives.

  • Provide excellent customer service by greeting customers, sharing product knowledge, and addressing concerns.

  • Maintain merchandise presentation, stock levels, and store cleanliness according to company standards.

Childrens Place rating

4.7

Company rating: 4.7 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

96th of 104 rated fashion retailers

Job description

The Children's Place (Place)has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Children's Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities.

The Children's Place ( Place ) s'engage comme toujours a offrir l'equite en matiere d'emploi a tous les associes et candidats a l'emploi. En consequence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans consideration d'age, sexe, invalidite, race, origine ethnique, citoyennete, croyance, orientation sexuelle, etat matrimonial ou autre motif decrit dans le Code des droits de la personne de l'Ontario. The Children's Place appuie la pleine integration des personnes handicapees, conformement au Code des droits de la personne de l'Ontario et a la Loi sur l'accessibilite pour les personnes handicapees de l'Ontario (LAPHO). Les amenagements necessaires sont disponibles sur demande pour les candidats et les employes internes touches par une invalidite.

Location:

Lethbridge, Alberta
Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.
Responsibilities:

Key Accountabilities:

  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
  • Greet and acknowledge customers while providing the appropriate level of service
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
  • Exercise sound judgment in effectively addressing customer concerns
  • Demonstrate the appropriate level of selling skills to positively impact conversion
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented
  • Follow company standards of merchandise presentation, signage, and display
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
  • Perform daily housekeeping duties to company standard
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
  • Contribute focused, well-managed efforts towards achievement of store goals
  • Exhibit flexibility by processing stock when necessary

Education and Experience:

  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age

Skills and Behaviors:

  • Excellent customer engagement
  • Demonstrated time management and organizational skills
  • Ability to work in team environment
  • Must be adaptable and flexible to changing priorities
  • Ability to work a flexible schedule to meet business needs,  including weekends, overnights, evenings, and call-in shifts
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

What Childrens Place employees say

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