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Customer Service Associate Jobs in Lancaster, SC

WARN INDUSTRIES INC

Customer Service Associate

Lancaster, SC · On-site

$11.75 - $16.25/hr

Our Customer Service Representatives are responsible for assisting customers via phone and email, with any warranty or product questions. As a Customer Service Representative, you will get to learn ...

Dollar Tree

Customer Service Associate II

Lancaster, SC · On-site

$12.25 - $17/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollartree

Customer Service Associate II

Rock Hill, SC

$12 - $16.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollartree

Customer Service Associate II

Rock Hill, SC

$12 - $16.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollartree

Customer Service Associate II

Fort Mill, SC · On-site

$12.75 - $17.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate II

Fort Mill, SC · On-site

$12.75 - $17.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate II

Rock Hill, SC · On-site

$12 - $16.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate II

Fort Mill, SC · On-site

$12.75 - $17.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollartree

Customer Service Associate II

Lancaster, SC · On-site

$12.25 - $17/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate II

Rock Hill, SC · On-site

$12 - $16.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollartree

Customer Service Associate II

Fort Mill, SC · On-site

$12.75 - $17.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate I

Lancaster, SC · On-site

$12.25 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Rock Hill, SC · On-site

$12 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Monroe, NC · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Rock Hill, SC · On-site

$12 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Monroe, NC · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Lancaster, SC

Customer Service Associate information

See Lancaster, SC salary details

$7

$14

$23

How much do customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service associate in Lancaster, SC is $14.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $16.39 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Lancaster, SC?

The most popular types of Customer Service jobs in Lancaster, SC are:

What job categories do people searching Customer Service Associate jobs in Lancaster, SC look for?

The top searched job categories for Customer Service Associate jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Customer Service Associate jobs?

Cities near Lancaster, SC with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Lancaster, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,402 per year, or $14.6 per hour.

Customer Service Associate

WARN INDUSTRIES INC

Lancaster, SC • On-site

$11.75 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Warn Industries rating

3.6

Company rating: 3.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

 

JOIN US FOR OUR OPEN HOUSE HIRING EVENT ON WED 9/2/26 4PM-7PM AT 2213 INDUSTRIAL PARK RD LANCASTER, SC 29720

At Fab Fours, a division of the WARN Group, we build some of the toughest, most aggressive aftermarket bumpers and truck accessories on the road. Fab Fours continues to grow, and we are looking for our next dynamic Customer Service Representative to join our team in Lancaster, South Carolina. Our Customer Service Representatives are responsible for assisting customers via phone and email, with any warranty or product questions. As a Customer Service Representative, you will get to learn the customer base and the business structure of Fab Fours with accurate information. If you are looking to Share the Cool, have a passion for off-roading products, and want to be somewhere with significant growth- this is the team for you!

What You'll Do: 

  • Resolve customer issues via phone and email
  • Strong communication skills are a must 
  • Greet customers warmly and identify reason for calling
  • Suggest solutions and troubleshoot over the phone
  • Work closely with our Quality and Engineering team to resolve issues and record all data 
  • Communicate all needed updates to products, manuals, or travelers
  • Answer questions about warranties or terms of sale
  • Advise customers about Fab Fours' product and company
  • Add and update dealers on the website
  • Assist Customers with the status of purchase orders, placement of small part orders, and check vendor portals
  • Assist customers with a return authorization, customer check credits and record them

What We’re Looking for: 

  • High School Diploma or GED
  • 1+ year of phone call based customer service experience, automotive preferred
  • Ability to work in both office and manufacturing environments 
  • Strong soft skills

WIFM (What’s in it for Me?) 

  • 3 WEEKS of accrued Paid Time Off (PTO)
  • 10 additional company paid holidays
  • 50% off employee discounts for Fab Fours, Warn, Fabtech Motorsports, and Factor55
  • 401K company matching to build your future and help you confidently retire
  • Competitive Medical, Vision, and Dental insurance for you and your family
  • 100% COMPANY PAID life insurance policy
  • Comprehensive Employee Assistance Program, Short-Term Disability, and Long-Term Disability benefits
  • Excellent company culture with a leadership team who cares

Shift:

Monday-Friday 8:30AM - 5:00PM. 

Why Fab Fours?

Because you're not looking for just another job. At Fab Fours, you'll contribute to AMERICAN MADE products that offroad enthusiasts recognize instantly.

Ready to support something badass? We’d love to hear from you. Take pride in your work. Help shape the next generation of Fab Fours. Apply today. ????????????

Fab Fours is a division of the Warn Group, and is an Equal Opportunity Employer. As an Equal Opportunity Employer, The Warn Group is committed to providing FMLA and equal opportunities for all applicants. The Warn Group recruits, hires, trains, and promotes team members in all job classifications without regard to age, race, color, marital status, religion, sex, gender, sexual orientation, national origin, disability, veteran status or any other status protected by law. For more information on FMLA, EEO and EPPA regulations, you can check out our career page located at www.warn.com

The Warn Group hires U.S. citizens and persons lawfully authorized to work in the U.S. All new employees must complete an INS Employment Eligibility Verification Form (I-9) and be able to provide verification of their status as a Non-Foreign person as defined by International Traffic in Arms Regulations, Section 120.14- 120.16. The Warn Group uses E-Verify for eligibility verification to work in the U.S. For more information on E-verify, you can visit www.e-verify.com

What Warn Industries employees say

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