Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Junction City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Junction City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Junction City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Junction City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, OH · On-site
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, OH · On-site
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Crooksville, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Crooksville, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, OH · On-site
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, OH · On-site
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Crooksville, OH · On-site
$13 - $18/hr
Customer Service Associate We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork ...
Customer Service Associate
Crooksville, OH · On-site
$13 - $18/hr
Customer Service Associate We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork ...
Customer Service Associate
Crooksville, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Crooksville, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Junction City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Junction City, OH · On-site
$13.25 - $18.25/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Malta, OH · On-site
$12.25 - $17/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Malta, OH · On-site
$12.25 - $17/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Kingston, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Kingston, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Chillicothe, OH · On-site
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
$13 - $18/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, OH · On-site
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate
Athens, OH · On-site
$11.50 - $15.75/hr
Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...
Customer Service Associate information
See Lancaster, OH salary details
$8.12 - $9.66
3% of jobs
$9.66 - $11.20
8% of jobs
$11.20 - $12.73
12% of jobs
$12.83 is the 25th percentile. Wages below this are outliers.
$12.73 - $14.27
28% of jobs
$14.27 - $15.81
15% of jobs
$17.08 is the 75th percentile. Wages above this are outliers.
$15.81 - $17.34
11% of jobs
$17.34 - $18.88
8% of jobs
$18.88 - $20.42
5% of jobs
$20.42 - $21.95
4% of jobs
$21.95 - $23.49
3% of jobs
$23.49 - $25.03
2% of jobs
$8
$15
$25
How much do customer service associate jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for customer service associate in Lancaster, OH is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.55 per hour, depending on experience, location, and employer.
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
Is a customer service associate an entry level job?
Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Lancaster, OH?
The most popular types of Customer Service jobs in Lancaster, OH are:
What job categories do people searching Customer Service Associate jobs in Lancaster, OH look for?
The top searched job categories for Customer Service Associate jobs in Lancaster, OH are:
What cities near Lancaster, OH are hiring for Customer Service Associate jobs?
Cities near Lancaster, OH with the most Customer Service Associate job openings:
Par Mar Oil Company rating
3.7
Based on 28 frontline employees who took The Breakroom Quiz
Job description
Position: Customer Service Associate
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:
Education and Experience:
Requirements:
Physical Requirements:
Customer Service Associates will be provided with the following:
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:
- Maintaining store to the needs of management while giving excellent customer service to each guest
- Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
- Ensure compliance with age restricted products such as tobacco, alcohol and lottery
- Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
- Maintain a clean and organized store, register area and backroom
- Maintain cleanliness outside of the store
- Ensure all deliveries are made according to company policy
- Maintain safe/secure environment adhering to company safety methods
- Properly record time worked
- Complete daily paperwork/record-keeping
Education and Experience:
- High School diploma or equivalent preferred
- 0-6 months' work experience
Requirements:
- Must be at least 16 years of age
- Must successfully complete company training
Physical Requirements:
- Ability to traverse all parts of the location quickly
- Prolonged periods of standing on a hard surfaced floor
- Must be able to lift, push and pull up to 25 pounds at a time
Customer Service Associates will be provided with the following:
- Training program
- Opportunity for advancement
- Pay increases
- Flexible schedules
- Annual review/evaluation
- Employee referral bonus program
- Company paid life insurance
- Weekly pay
What Par Mar Oil Company employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Par Mar Oil
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Marietta, OH, US