ZipRecruiter

Log In

1

Customer Service Associate Jobs in Lake, MS (NOW HIRING)

Citi Trends

Store Sales Associate

Forest, MS · On-site

$13.75 - $15.75/hr

... customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return ...

Citi Trends

Store Sales Associate

Forest, MS · On-site

$13.75 - $15.75/hr

... customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return ...

AutoZone

Retail Sales Associate - Part Time

Newton, MS · On-site

$13.50 - $15.50/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

AutoZone

Retail Sales Associate - Part Time

Newton, MS

$13.50 - $15.50/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

Dollar General

SALES ASSOCIATE in UNION, MS S09602

MS · On-site

$12.75 - $14.75/hr

The duties of the Sales Associate include assisting customers in locating and purchasing ... Provide excellent customer service, greet and assist customers. * Operate cash register and scanner ...

Dollar General

SALES ASSOCIATE in LAKE, MS S09097

Lake, MS · On-site

$13.75 - $15.75/hr

The duties of the Sales Associate include assisting customers in locating and purchasing ... Provide excellent customer service, greet and assist customers. * Operate cash register and scanner ...

Dollar General

SALES ASSOCIATE in UNION, MS S17129

MS · On-site

$12.75 - $14.75/hr

The duties of the Sales Associate include assisting customers in locating and purchasing ... Provide excellent customer service, greet and assist customers. * Operate cash register and scanner ...

previous page

Showing results 41-60

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Lake, MS

Customer Service Associate information

See Lake, MS salary details

$8

$15

$25

How much do customer service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service associate in Lake, MS is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Lake, MS? The most popular types of Customer Service jobs in Lake, MS are:
What cities near Lake, MS are hiring for Customer Service Associate jobs? Cities near Lake, MS with the most Customer Service Associate job openings:
Customer Service Associate jobs near you

Store Sales Associate

Citi Trends

Forest, MS • On-site

$13.75 - $15.75/hr

Part-time

Re-posted 7 days ago

Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers

Job description

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Processing freight
- Assisting with the taking price changes/markdowns
- Balances his/her register according to company policy
- Calls out prices for customer when ringing register transaction
- Bags merchandise efficiently when completing a customer's transaction
- Handles all cash, checks and credit cards correctly and by company policy
- Obtains management approval when needed for returns, voids and checks
- Handles maintenance and housekeeping duties as assigned
- Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
- Follows all safety procedures
- Must keep a professional, neat appearance, including wearing a name tag
- Assists management in merchandising sales floor according to stock level.
- Assists management with any tasks requested per company policy.
- Explains our exchange/refund policies to customers after transactions.
- Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies
Job Requirements:
- High school diploma or equivalent
- Excellent communication and organizational skills.
- Ability to work a flexible schedule including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

What Citi Trends employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply