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Customer Service Associate Jobs in Isabela, PR (NOW HIRING)

Service Team

Isabela, PR

$12.75 - $17/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team (Indeed Event)

Hatillo, PR · On-site

$13.25 - $17.75/hr

Join us as a Kitchen Team Associate We're looking for friendly team players to cook delicious food ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...

Store Associate

Isabela, PR · On-site

$12.25 - $14/hr

We are seeking a Sales Associate to join our dynamic team in the Plaza Isabela in I sabela , PR . ... Minimum of 2 years of retail sales and customer service experience. * Passion for health, nutrition ...

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...

Retail Sales Associate

Hatillo, PR · On-site

$12 - $12.73/hr

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...

Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...

Showing results 21-40

Customer Service Associate information

See Isabela, PR salary details

$7

$13

$21

How much do customer service associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service associate in Isabela, PR is $13.76, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $15.43 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.

What are the most commonly searched types of Customer Service jobs in Isabela, PR?

The most popular types of Customer Service jobs in Isabela, PR are:

What cities near Isabela, PR are hiring for Customer Service Associate jobs?

Cities near Isabela, PR with the most Customer Service Associate job openings:

Infographic showing various Customer Service Associate job openings in Isabela, PR as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $28,614 per year, or $13.8 per hour.

$12.75 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Panda Express rating

7.1

Company rating: 7.1 out of 10

Based on 734 frontline employees who took The Breakroom Quiz

4th of 106 rated fast food restaurants


Job description

Join us as a Service Team Associate

We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together.


Essential Functions for Service Team Associates:

  • Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
  • Maintains the cleanliness and appearance of the store
  • Follows Operations Standards and Safety Procedure to serve fresh and quality food
  • Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen 
  • Work effectively with team members to meet daily goals in a fun, positive environment.


How we reward you:**


  • Flexible schedules
  • Great pay
  • Free meals while working at Panda
  • Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
  • Health Care and Dependent Care Flexible Spending accounts
  • 401K with company match
  • Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates 
  • Associate discounts for many brands
  • Referral bonus for eligible associates
  • Opportunity to give back to your community
  • Hands-on paid training to prepare you for success
  • On-Going Career & Leadership Development
  • Opportunities for growth into management positions
  • Pre-Tax Dependent Care Flexible Spending Account
  • Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.


**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.


Qualification:

  • Friendly and helpful team members 
  • Operations experience is a plus
  • Some high school
  • Food Handler certification may be required depending on local requirements, acquired at your expense


ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.


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Hours and flexibility

Workplace

Get the full story on Breakroom


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About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US