ZipRecruiter

Log In

1

Customer Service Associate Jobs in Holyoke, MA (NOW HIRING)

Dollar Tree

Customer Service Associate I

Northampton, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

East Longmeadow, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Windsor Locks, CT · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Agawam, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Bloomfield, CT · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Palmer, MA · On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

East Longmeadow, MA

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Agawam, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

Customer Service Associate I

Windsor Locks, CT · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

CUSTOMER SERVICE ASSOCIATE I

Springfield, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Belchertown, MA · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Chicopee, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Northampton, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Easthampton, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

previous page

Showing results 41-60

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Holyoke, MA

Customer Service Associate information

See Holyoke, MA salary details

$8

$16

$27

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Holyoke, MA is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Holyoke, MA? The most popular types of Customer Service jobs in Holyoke, MA are:
What job categories do people searching Customer Service Associate jobs in Holyoke, MA look for? The top searched job categories for Customer Service Associate jobs in Holyoke, MA are:
What cities near Holyoke, MA are hiring for Customer Service Associate jobs? Cities near Holyoke, MA with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Holyoke, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,232 per year, or $16.9 per hour.

Customer Service Associate/Teller

Monson Savings Bank

Wilbraham, MA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Job description

Monson Savings Bank is seeking a Full-Time Customer Service Associate/Teller for our Wilbraham Branch. This hourly, non-exempt position is located at 100 Post Office Park, Wilbraham, MA. 

Teller position works a variable schedule, Monday-Saturday, averaging 37.5 hours weekly. Must be available to work Saturdays until approximately 12:30 PM.

Salary Range: $18.00 - $22.00 Per Hour

The CSA role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building. 

Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities! Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more!

Education/Experience: High School diploma or equivalent required. Prior cash handling and customer service experience preferred.

Qualifications: Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements. Must be reliable and dependable. 

Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions. 



Apply