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Customer Service Associate Jobs in Fridley, MN (NOW HIRING)

rockler

Customer Service Associate

Hamel, MN

$15.50 - $21.50/hr

... Associate I involves the precise management of customer orders, inquiries, and concerns across ... Addressing customer service complaints and inquiries via telephone or email by providing solutions ...

Hertz

Customer Service Associate

Saint Paul, MN · On-site

$19/hr

The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent ...

Rockler

Customer Service Associate

Medina, MN · On-site

$19/hr

... Associate I involves the precise management of customer orders, inquiries, and concerns across ... Addressing customer service complaints and inquiries via telephone or email by providing solutions ...

A&B Business Inc

Customer Service Associate

Coon Rapids, MN · On-site

$15 - $20.75/hr

Our Customer Service Associate / Warehouse Delivery Driver will answer phone, process orders, and inventory products, use a computer, deliver in-town orders, and other warehouse duties as assigned.

Walgreens

Customer Service Associate

Minneapolis, MN

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Hopkins, MN · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Saint Paul, MN · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Minneapolis, MN · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Champlin, MN

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Eden Prairie, MN · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Saint Paul, MN · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Minneapolis, MN · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Chanhassen, MN · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Hopkins, MN · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Minneapolis, MN · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Minneapolis, MN

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Minneapolis, MN · On-site

$14.50 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Fridley, MN

Customer Service Associate information

See Fridley, MN salary details

$9

$17

$28

How much do customer service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service associate in Fridley, MN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.81 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Fridley, MN?

The most popular types of Customer Service jobs in Fridley, MN are:

What job categories do people searching Customer Service Associate jobs in Fridley, MN look for?

The top searched job categories for Customer Service Associate jobs in Fridley, MN are:

What cities near Fridley, MN are hiring for Customer Service Associate jobs?

Cities near Fridley, MN with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Fridley, MN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,758 per year, or $17.7 per hour.

Customer Service Associate

rockler

Hamel, MN

$15.50 - $21.50/hr

Full-time

Posted 8 days ago

Job description

Full-time position Hours are Monday - Friday 9:30AM-6:00PMSummary of Position

The role of Customer Care Center Associate I involves the precise management of customer orders, inquiries, and concerns across multiple communication channels, including phone, mail, fax, email, and chat. This position is responsible for addressing customer inquiries, resolving complaints, and providing effective solutions, all while ensuring a high standard of customer

Service.

major areas of accountability
  • Processing orders via phone, mail, fax, email, or chat.
  • Overseeing the processing of orders received via telephone, email, postal mail, and facsimile, in addition to maintaining and updating customer account and order records as required.
  • Answering telephone calls in a professional and courteous manner, maintaining call control, and ensuring focus while multitasking to effectively process orders or requests. Efficiency and effectiveness are essential for managing incoming call volumes.
  • Creating new customer accounts, updating existing account information, and managing specialized accounts.
  • Engaging with customers on technical inquiries using available online resources; escalating complex queries to the product support department or Product Manager as required.
  • Demonstrating critical thinking skills to resolve customer inquiries with an emphasis on achieving One Call Resolution and making prompt decisions.
  • Addressing customer service complaints and inquiries via telephone or email by providing solutions that align with company policies and objectives, while clearly and professionally articulating the resolutions with proper grammar and punctuation.
  • Manage orders that contain backorders, discontinued merchandise, and declined payment transactions and correspond with the customer correctly.
  • Maintaining organization to achieve overall departmental objectives.
  • Exhibiting confidence in personal capabilities and belief in the company’s offerings.
  • Possessing a pleasant telephone demeanor and demonstrating strong customer empathy, while displaying poise, articulation, self-assurance, and approachability.
  • Acquiring knowledge and assistance with supplementary responsibilities, including providing support at the Front Desk, managing order holds, processing gift card activation.
  • Regular attendance is a fundamental requirement for this position, and all employees are expected to be present during their scheduled shifts
 requirements for position
  • Excellent customer service skills.    1 Year Customer Care Center experience desired.
  • Excellent key-boarding skills
  • Good communication skills
  • Woodworking knowledge a plus.
  • Ability to remain calm and courteous with customers and others in times of stress.
  • Ability to keep call focused while promoting specials and add-on products.
  • Able to successfully multi-task
  • Critical thinking skills

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