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Customer Service Associate Jobs in Florence, OR (NOW HIRING)

Ross Stores

Retail Associate

North Bend, OR · On-site

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ...

Ross Stores, Inc

Retail Associate

North Bend, OR · On-site

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ...

Ross Stores

Retail Associate

North Bend, OR · On-site

$14.25 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ...

Ross Stores

Retail Associate

North Bend, OR

$14.25 - $16.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Abby's Pizza

Associate Manager

Florence, OR · On-site

The Associate Manager's primary responsibility is to assist in the management and direction of ... customer service. They are also responsible for supervision of all restaurant personnel and ...

Albertsons

Front End Entry Level

Florence, OR · On-site

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

Reedsport, OR · On-site

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

Florence, OR · On-site

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

Reedsport, OR · On-site

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

North Bend, OR · On-site

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

North Bend, OR · On-site

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Mini Pet Mart Inc

Sales Associate

Florence, OR · On-site

$16 - $17.50/hr

Now Hiring Customer Service Professionals who are: Energetic Customer Service Oriented Pro Active Willing to Learn Able to Lift 50lbs Repeatedly No Experience Required! Full or Part Time Positions!

AutoZone

Retail Sales Associate - Part Time

Florence, OR · On-site

$14.25 - $16.50/hr

Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Florence, OR

Customer Service Associate information

See Florence, OR salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service associate in Florence, OR is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.27 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Florence, OR?

The most popular types of Customer Service jobs in Florence, OR are:

What job categories do people searching Customer Service Associate jobs in Florence, OR look for?

The top searched job categories for Customer Service Associate jobs in Florence, OR are:

What cities near Florence, OR are hiring for Customer Service Associate jobs?

Cities near Florence, OR with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Florence, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,883 per year, or $16.3 per hour.

Customer Relations Representative - State Farm Agent Team Member

John Gibson - State Farm Agent

North Bend, OR • On-site

$14 - $20/hr

Full-time

Medical, PTO

Re-posted 22 days ago

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
  • Hourly pay
  • Health benefits
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Experience in marketing
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.