Customer Service Associate (Part-Time, Year-Round) On-site I North Smithfield, RI I $16-$18 per hr. plus tips Wright's Dairy Farm amp; Bakery is looking for a friendly, reliable Customer Service ...
Customer Service Associate (Part-Time, Year-Round) On-site I North Smithfield, RI I $16-$18 per hr. plus tips Wright's Dairy Farm amp; Bakery is looking for a friendly, reliable Customer Service ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
North Kingstown, RI · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
North Kingstown, RI · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
North Kingstown, RI · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
North Kingstown, RI · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Mashpee, MA · On-site
$15 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Mashpee, MA · On-site
$15 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
East Providence, RI · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
East Providence, RI · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Riverside, RI · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Riverside, RI · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Cumberland, RI · On-site
$13 - $17.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Cumberland, RI · On-site
$13 - $17.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Plymouth, MA · On-site
$15.75 - $21.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Plymouth, MA · On-site
$15.75 - $21.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Falmouth, MA · On-site
$16.75 - $23/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Falmouth, MA · On-site
$16.75 - $23/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Mashpee, MA · On-site
$15 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Mashpee, MA · On-site
$15 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
East Providence, RI · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
East Providence, RI · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Bridgewater, MA · On-site
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Bridgewater, MA · On-site
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$15 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$15 - $20.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate information
See Fall River, MA salary details
$8.93 - $10.62
3% of jobs
$10.62 - $12.31
8% of jobs
$12.31 - $14
12% of jobs
$14.11 is the 25th percentile. Wages below this are outliers.
$14 - $15.69
28% of jobs
$15.69 - $17.37
15% of jobs
$18.77 is the 75th percentile. Wages above this are outliers.
$17.37 - $19.06
11% of jobs
$19.06 - $20.75
8% of jobs
$20.75 - $22.44
5% of jobs
$22.44 - $24.13
4% of jobs
$24.13 - $25.82
3% of jobs
$25.82 - $27.51
2% of jobs
$8
$17
$27
How much do customer service associate jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for customer service associate in Fall River, MA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
Is a customer service associate an entry level job?
Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Fall River, MA?
The most popular types of Customer Service jobs in Fall River, MA are:
What job categories do people searching Customer Service Associate jobs in Fall River, MA look for?
The top searched job categories for Customer Service Associate jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Customer Service Associate jobs?
Cities near Fall River, MA with the most Customer Service Associate job openings:
$16 - $18/hr
Part-time
Posted 4 days ago
Job description
Customer Service Associate (Part-Time, Year-Round)
On-site I North Smithfield, RI I $16-$18 per hr. plus tips
Wright’s Dairy Farm amp; Bakery is looking for a friendly, reliable Customer Service Associate to join our retail team. This is a part-time, year-round position, not a seasonal role.
Our Customer Service Associates help create the welcoming experience our customers know and love. This role works at the pastry counter, assists customers with product questions and orders, processes payments, maintains displays, answers phones, packages products, and helps keep the store clean, organized, and running smoothly.
What You’ll Do
On-site I North Smithfield, RI I $16-$18 per hr. plus tips
Wright’s Dairy Farm amp; Bakery is looking for a friendly, reliable Customer Service Associate to join our retail team. This is a part-time, year-round position, not a seasonal role.
Our Customer Service Associates help create the welcoming experience our customers know and love. This role works at the pastry counter, assists customers with product questions and orders, processes payments, maintains displays, answers phones, packages products, and helps keep the store clean, organized, and running smoothly.
What You’ll Do
- Provide prompt, friendly, and helpful service to customers
- Assist customers with product details, pricing, availability, and order pickups
- Take accurate orders and process sales transactions
- Use the POS system and handle cash and card payments accurately
- Keep pastry displays full, organized, rotated, and visually appealing
- Answer phones professionally and direct calls as needed
- Package products and support register and counter operations
- Maintain a clean, safe, and organized workspace
- Follow all food safety, sanitation, and workplace safety procedures
- Support a positive, team-oriented work environment
What We’re Looking For
- Strong customer service skills and a positive attitude
- Reliability, dependability, and attention to detail
- Ability to stay organized in a fast-paced environment
- Willingness to work as part of a team
- Clear communication skills
- Flexibility to work weekdays, weekends, and holidays as needed
- Previous retail, food service, or customer service experience is preferred, but not required
Physical Requirements
This position requires standing and walking for extended periods, frequent reaching, lifting, carrying, packaging, and use of a register or POS system. Employees must be able to lift up to 40 pounds independently and up to 75 pounds with assistance. Work may include exposure to coolers, warm bakery areas, wet or slippery floors, and common food allergens such as flour, sugar, peanuts, and other ingredients.
Why Join Wright’s?
This position requires standing and walking for extended periods, frequent reaching, lifting, carrying, packaging, and use of a register or POS system. Employees must be able to lift up to 40 pounds independently and up to 75 pounds with assistance. Work may include exposure to coolers, warm bakery areas, wet or slippery floors, and common food allergens such as flour, sugar, peanuts, and other ingredients.
Why Join Wright’s?
- Year-round, part-time employment
- Competitive hourly pay plus tips
- Employee discounts
- Supportive, team-oriented environment
- Be part of a well-known, family-owned Rhode Island business
To learn more about the fun we have at Wright's check out our social media pages; Wright's on Instagram; Wright's Dairy Farm Facebook; Wright Scoop Facebook; Wright Scoop Instagram
Wright’s Dairy Farm amp; Bakery is an Equal Opportunity Employer committed to a diverse, inclusive, and equitable workplace. We operate a drug-free environment and follow ADA regulations as applicable.
About Wrights Dairy Farm
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
North Smithfield, RI, US