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Customer Service Associate Jobs in Durant, MS (NOW HIRING)

Pizza Hut

Customer Service

Greenwood, MS · On-site

$13.75 - $18.75/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum ...

Domino's Pizza

Customer Service Rep(5946)

Greenwood, MS · On-site

$13.75 - $18.75/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

Domino's

Customer Service Rep(5946)

Greenwood, MS · On-site

$13.75 - $18.75/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

Domino's Pizza

Customer Service Rep(5946)

Greenwood, MS · On-site

$13.75 - $18.75/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Durant, MS

Customer Service Associate information

See Durant, MS salary details

$7

$15

$24

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Durant, MS is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $17.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What job categories do people searching Customer Service Associate jobs in Durant, MS look for? The top searched job categories for Customer Service Associate jobs in Durant, MS are:
What cities near Durant, MS are hiring for Customer Service Associate jobs? Cities near Durant, MS with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Durant, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,613 per year, or $15.2 per hour.

Customer Service

Pizza Hut

Greenwood, MS • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 3 days ago

Pizza Hut rating

4.5

Company rating: 4.5 out of 10

Based on 1,440 frontline employees who took The Breakroom Quiz

19th of 20 rated casual dining restaurants

Job description

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

What Pizza Hut employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pizza Hut

Sourced by ZipRecruiter

At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

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