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Customer Service Associate Jobs in Dorado, PR (NOW HIRING)

AppleOne

Customer Service

Carolina, PR

$10.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

¿Te apasiona brindar un excelente servicio al cliente y crear exhibiciones atractivas? ¡Esta oportunidad es para ti! Buscamos una persona dinámica, organizada y con iniciativa para apoyar la ...

Pep Boys

Automotive Customer Service Advisor

Bayamon, PR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Effectively communicate with all associates, management, and customers; interprets and retains ... One year of related experience in the automotive service environment. * One year of sales ...

Pep Boys

Automotive Customer Service Advisor

San Juan, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Effectively communicate with all associates, management, and customers; interprets and retains ... One year of related experience in the automotive service environment. * One year of sales ...

Pep Boys

Automotive Customer Service Advisor

Bayamon, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Effectively communicate with all associates, management, and customers; interprets and retains ... One year of related experience in the automotive service environment. * One year of sales ...

Saks OFF 5TH

Selling and Service Associate

Naranjito, PR

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

As a Sales Associate, you will play a vital role in creating a memorable customer experience and ... Customer champion who provides a personalized shopping experience * Driven sales professional who ...

Bunzl

Customer Service Representative - Distribution

San Juan, PR · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...

BUNZL

Customer Service Representative - Distribution

San Juan, PR · On-site

$12.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...

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Showing results 41-60

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Dorado, PR

Customer Service Associate information

See Dorado, PR salary details

$7

$15

$24

How much do customer service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service associate in Dorado, PR is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $16.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Dorado, PR?

The most popular types of Customer Service jobs in Dorado, PR are:

What job categories do people searching Customer Service Associate jobs in Dorado, PR look for?

The top searched job categories for Customer Service Associate jobs in Dorado, PR are:

What cities near Dorado, PR are hiring for Customer Service Associate jobs?

Cities near Dorado, PR with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Dorado, PR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,371 per year, or $15.1 per hour.

Associate, Bilingual Customer Service (Chat)

Oriental Bank

Bayamon, PR • On-site, Remote

$13 - $18/hr

Full-time

Posted 10 days ago

Job description

The Associate, Remote Network (Chat) direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site based in Bayamon, PR

MAJOR DUTIES & RESPONSIBILITIES:

  • Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).

  • Refer customers to the digital channel options according to the customers' needs.

  • Support the definition and development of digital channels adoption strategies for existing and new clients.

  • Visit physical channels to provide feedback and communicate defined strategies related to digital channels adoption.

  • Throughout direct observation of clients and customers' conduct, apply gained insights/data to create pitch-perfect digital briefs and customer journeys.

  • Stay up to date on current and future Oriental's digital channels capabilities to provide the most cutting-edge insights and guidance to personnel.

  • Participate in presentations as an expert in the digital channels' arena.

  • Participate in testing process as part of the development of new digital tools.

  • Support the generation of continuous motivation, contests, and different initiatives to achieve results.

  • Support the preparedness of processes, communications, guided, facts sheets or any necessary documentation to serve as tools for branches.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in Business Administration with major in finance or related field, preferable.

  • Two (2) years' experience in a financial services company or related work of management. Required

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent Knowledge in industry operating policies, procedures and regulations (state and federal).

  • Excellent analytical skills to determine critical issues and areas in need of improvement and the ability to find creative solutions while considering all aspects, departments and individuals affected.

  • Excellent written and verbal communication skills with a demonstrated ability to create processes and procedures and to lead a project and communicate results as well as carry out new policies and procedures.

  • Fully Bilingual - English and Spanish (written and verbal). required.

  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems and other business applications required.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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