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Customer Service Associate Jobs in Coleman, WI (NOW HIRING)

Caterpillar

Customer Service Representative

Menominee, MI · On-site

$25.10 - $37.60/hr

As a Customer Service Representative, you will play a critical role in supporting customers and ensuring a positive customer experience. You will serve as a key point of contact for inquiries related ...

Caterpillar

Customer Service Representative

Menominee, MI · On-site

$25.10 - $37.60/hr

As a Customer Service Representative, you will play a critical role in supporting customers and ensuring a positive customer experience. You will serve as a key point of contact for inquiries related ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Coleman, WI

Customer Service Associate information

See Coleman, WI salary details

$8

$15

$24

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Coleman, WI is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $17.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What job categories do people searching Customer Service Associate jobs in Coleman, WI look for? The top searched job categories for Customer Service Associate jobs in Coleman, WI are:
What cities near Coleman, WI are hiring for Customer Service Associate jobs? Cities near Coleman, WI with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Coleman, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,395 per year, or $15.6 per hour.

Parts & Service Associate

Advanced Blending Solutions

Wallace, MI • On-site

$21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Advanced Blending Solutions LLC of Wallace, MI is looking to hire a full-time Parts and Service Associate to join our customer support team. Are you interested in a successful career with an exciting, energy-filled manufacturing company? Are you looking for a job working days that will allow you to have weekends free? Are you an outdoor enthusiast who wants to live and work in an area known for its outdoor recreation activities such as hunting, fishing, boating, and snowmobiling? If so, please read on!

Starting pay for this customer support position is $21.25, possibly more dependent on relevant experience. We offer a comprehensive benefits package including health, dental, vision, life, disability, 9 paid holidays, paid time off (PTO - combined sick, vacation, and personal time) available in the 1st year, and a 401(k) plan with 50% match. If this sounds like the opportunity in manufacturing that you've been looking for, please apply now!


ABOUT ADVANCED BLENDING SOLUTIONS LLC

Based in the heart of rural Menominee County, MI, we are a privately-owned full-service designer and manufacturer of blending and convey equipment for the plastics industry. We have state-of-the-art fabrication, machining, and panel-building facilities in Wallace. With representatives throughout the country, we are growing and committed to providing the best products and services that can be customized to meet our customers' unique needs. We work to solve tomorrow's problems today for our customers while adhering to our values of hard work, dedication, teamwork, innovation, and cutting-edge technology.

We strive to create a culture where people feel it is a privilege to work here. The dynamic environment we have created is a great place for personal growth and success. We want to provide our employees with a rich, creative, and collaborative environment to further their skills, interests, and experience. Team members have the opportunity to advance their careers at ABS.


A DAY IN THE LIFE AS AN PARTS AND SERVICE ASSOCIATE

As a Parts and Service Associate, you will serve customers by providing information and answering questions about ABS' products and services. Your day will hold a wide variety of tasks such as creating spare parts lists for customers, processing customer orders, and answering/routing phone calls. You'll monitor open orders and contact existing and prospective customers to communicate features, benefits, and technical aspects of our products. As an integral member of our customer support team, you'll work closely with other ABS departments such as project management, shipping & receiving, and field service to coordinate and provide the best experience for our customers.


QUALIFICATIONS FOR A PARTS AND SERVICE ASSOCIATE

  • Independent self-starter, possessing a combination of energy, motivation, enthusiasm and persistence.
  • Customer centered and detail oriented; exceptional phone, computer, and customer service skills.
  • Ability to prioritize and coordinate multiple projects/tasks simultaneously, processing time sensitive information from multiple sources, makes decisions and effectively communicates the required actions.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to maintain accuracy.
  • Proficient computer skills; CRM/database/Microsoft office suite and on-line communications.
  • Use of logic and reasoning in daily decision making and problem solving.
  • Two years of work experience in service, parts, or customer support preferred


WORK SCHEDULE AS AN PARTS AND SERVICE ASSOCIATE

The typical schedule for this full-time position is Monday - Thursday from 6 am to 3:30 pm and a half day on Friday with weekends free!


ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Parts and Service Associate position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Learn more about ABS: www.adv-blend.com

Apply