As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Providehigh standardsof service to customersin accordance withtheSkyservicephilosophy, ensure efficient and courteous arrivals and departures of customers; * Communicate via ground/air Unicoms and ...
New
Providehigh standardsof service to customersin accordance withtheSkyservicephilosophy, ensure efficient and courteous arrivals and departures of customers; * Communicate via ground/air Unicoms and ...
New
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
Quick apply
Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
As a Customer Service Representative, you will be responsible for inbound and outbound calls. You will the first point of contact for your customers and you will be required to provide an exceptional ...
As a Customer Service Representative, you will be responsible for inbound and outbound calls. You will the first point of contact for your customers and you will be required to provide an exceptional ...
Team Lead Customer Service
Calgary, AB · On-site
Associate or Bachelor's Degree in Business Administration, Supply Chain, or a related field preferred. Experience * Minimum 3-5 years of experience in customer service, order processing, or a related ...
Team Lead Customer Service
Calgary, AB · On-site
Associate or Bachelor's Degree in Business Administration, Supply Chain, or a related field preferred. Experience * Minimum 3-5 years of experience in customer service, order processing, or a related ...
Customer Service Representative (CSR) - Inside Sales Position Summary: The Customer Service - Inside Sales Representative proactively seeks out customer needs to sell a Graybar solution that provides ...
Customer Service Representative (CSR) - Inside Sales Position Summary: The Customer Service - Inside Sales Representative proactively seeks out customer needs to sell a Graybar solution that provides ...
As a Garden Centre Associate, you'll wear multiple hats-supporting order receiving and set-up, providing outstanding customer service, caring for live goods, handling cash at the till, and assisting ...
As a Garden Centre Associate, you'll wear multiple hats-supporting order receiving and set-up, providing outstanding customer service, caring for live goods, handling cash at the till, and assisting ...
As a Garden Centre Associate, you'll wear multiple hats-supporting order receiving and set-up, providing outstanding customer service, caring for live goods, handling cash at the till, and assisting ...
As a Garden Centre Associate, you'll wear multiple hats-supporting order receiving and set-up, providing outstanding customer service, caring for live goods, handling cash at the till, and assisting ...
Client Service Associate, BMO Nesbitt Burns
CA$35K - CA$66K/mo
It calls on us to create lasting, positive change for our customers, our communities and our people ... service to submit resumes.
Client Service Associate, BMO Nesbitt Burns
CA$35K - CA$66K/mo
It calls on us to create lasting, positive change for our customers, our communities and our people ... service to submit resumes.
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Greet customers in a professional and friendly manner and refer them to a member of the in-store ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Greet customers in a professional and friendly manner and refer them to a member of the in-store ...
We are seeking a replacement Marketing & Customer Service Representative to join BGRE's Marketing, Arts & Events team in Calgary, AB. Reporting to the Manager of Marketing, Arts & Events, the ...
We are seeking a replacement Marketing & Customer Service Representative to join BGRE's Marketing, Arts & Events team in Calgary, AB. Reporting to the Manager of Marketing, Arts & Events, the ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Personal Banking Associate Trainee
Calgary, AB · On-site
CA$45K - CA$61K/yr
We are seeking a Personal Banking Associate Traineefor our branch office who can guide customers to ... Engage customers in day-to-day advice needs, service transactions, digital education, and customer ...
Overview We're looking for a Client Solutions Associate to join our Western Excellence Service Center Team! As the Client Solutions Associate, you will provide administrative and technical service ...
Overview We're looking for a Client Solutions Associate to join our Western Excellence Service Center Team! As the Client Solutions Associate, you will provide administrative and technical service ...
This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting! This position is the first ...
Quick apply
This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting! This position is the first ...
Customer Service Associate information
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Cochrane, AB?
The most popular types of Customer Service jobs in Cochrane, AB are:
What cities near Cochrane, AB are hiring for Customer Service Associate jobs?
Cities near Cochrane, AB with the most Customer Service Associate job openings:
U-Haul rating
6.0
Based on 520 frontline employees who took The Breakroom Quiz
151st of 173 rated vehicle equipment hire
Job description
Location:
5519 6th St SE, Calgary, Alberta T2H1L6 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is "Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Paid holidays, vacation, and sick days, if eligible
- Career stability
- Gym Reimbursement Program, if eligible
- Opportunities for advancement
- Valuable on-the-job training
- Complete Benefit Plan, if eligible
- RRSP payroll deduction plan
- Deferred profit-sharing plan, if eligible
- You Matter Program (EAP)
- Mindset App Program
- Wellness Programs
- Discounts on Apple products, Dell computers, hotels, and more
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.