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Customer Service Associate Jobs in Carthage, TN (NOW HIRING)

Red Carpet Liquors 2

Cashier/Customer Service

Lebanon, TN · On-site

$12 - $14/hr

Join Our Team as a Cashier/Customer Service Associate at Red Carpet Liquors Lebanon! Are you passionate about delivering exceptional customer service? At Red Carpet Liquors Lebanon, we're more than ...

Food City

Food Service Associate

Cookeville, TN · On-site

$12 - $15.50/hr

Ensure efficient and courteous customer service at all times in support of the company mission to ... Food Service Associates should expect to be cross trained in multiple areas with varying ...

Home Depot

Customer Service/Sales

Lebanon, TN

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Lebanon, TN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Cookeville, TN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Cookeville, TN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Carthage, TN

Customer Service Associate information

See Carthage, TN salary details

$8

$15

$25

How much do customer service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service associate in Carthage, TN is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.93 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Carthage, TN?

The most popular types of Customer Service jobs in Carthage, TN are:

What cities near Carthage, TN are hiring for Customer Service Associate jobs?

Cities near Carthage, TN with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Carthage, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,211 per year, or $16 per hour.

Customer Service Associate - Get Paid Daily!

Zips Car Wash

Baxter, TN

$12/hr

Part-time

Re-posted 8 days ago

Zips Car Wash rating

3.6

Company rating: 3.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

371st of 374 rated vehicle maintenance

Job description

Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 420 Neal St, Cookeville, TN, is the perfect position for you! 
You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! 
Pay:  $12 / hour + Bonus & Commission Pay!

Rewards for YOU: 
  • Competitive Hourly Pay  
  • Incentive/Commission Pay 
  • DailyPay. Get paid daily! 
  • Flexible Scheduling; Morning & Evening Shifts Available 
  • Tuition Reimbursement 
  • Free Car Washes 
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!  
 
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!  Responsibilities
  • Welcome and engage with customers in a warm, friendly manner 
  • Engage customers while selling and promoting our Unlimited Wash Club  
  • Safely and efficiently load every vehicle with clear hand signals and a smile 
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests 
  • Maintain all aspects of the site to ensure it runs beautifully 
Required Skills
  • 18 years of age or older  
  • Positive attitude  
  • Ability to work flexible hours including weekends and holidays 

What Zips Car Wash employees say

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