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Customer Service Associate Jobs in Butler, MO (NOW HIRING)

HERITAGE TRACTOR

Service Technician

Nevada, MO

This position supports customers by helping ensure equipment operates safely, efficiently, and ... Associate degree in diesel technology, agricultural equipment technology, mechanical technology, or ...

Heritage Tractor

Service Technician

Adrian, MO · On-site

This position supports customers by helping ensure equipment operates safely, efficiently, and ... Associate degree in diesel technology, agricultural equipment technology, mechanical technology, or ...

Grainger

Warehouse Associate (Nights)

Harrisonville, MO · On-site

$20.65 - $21.85/hr

... deep customer relationships. Known for its commitment to service and award-winning culture, the ... Why Join Our Team? We're hiring Warehouse Associates across multiple shifts with full-time ...

Grainger

Warehouse Associate (Nights)

Louisburg, KS · On-site

$20.65 - $21.85/hr

... deep customer relationships. Known for its commitment to service and award-winning culture, the ... Why Join Our Team? We're hiring Warehouse Associates across multiple shifts with full-time ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Butler, MO

Customer Service Associate information

See Butler, MO salary details

$7

$15

$24

How much do customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service associate in Butler, MO is $15.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.21 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Butler, MO?

The most popular types of Customer Service jobs in Butler, MO are:

What cities near Butler, MO are hiring for Customer Service Associate jobs?

Cities near Butler, MO with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Butler, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,898 per year, or $15.3 per hour.

Service Technician

HERITAGE TRACTOR

Nevada, MO

Full-time

Re-posted 20 days ago

Heritage Tractor rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

101st of 177 rated vehicle equipment hire

Job description

Purpose:

The Service Technician performs diagnostics, maintenance, and repair work on customer-owned and dealership-owned agricultural and turf equipment. This position supports customers by helping ensure equipment operates safely, efficiently, and reliably. The Service Technician follows established procedures, completes required documentation, participates in technical training, and maintains a safe and organized work environment.

Responsibilities:

  • Perform basic diagnostics, maintenance, and repair work on agricultural and turf equipment.
  • Diagnose and repair established precision technology products and related systems as assigned.
  • Follow manufacturer technical manuals, dealership procedures, and service standards when completing repairs.
  • Participate in required training programs to develop technical skills and maintain current product knowledge.
  • Maintain working knowledge of equipment, technologies, and competitive products relevant to the role.
  • Complete required service documentation, reports, work orders, and other records accurately and on time.
  • Accurately record labor hours and materials used for assigned work.
  • Maintain tools, service equipment, vehicles, and inventory in proper working condition.
  • Keep work areas clean, organized, and safe.
  • Follow all safety policies, procedures, and regulatory requirements.
  • Communicate effectively with supervisors and team members regarding repair status, equipment concerns, and service needs.
  • Perform other job-related duties as assigned.    

Experience, Education, Skills and Knowledge:

  • High school diploma or equivalent experience.
  • Associate degree in diesel technology, agricultural equipment technology, mechanical technology, or a related field.
  • At least one year of experience performing equipment maintenance or repair work.
  • Ability to perform basic repairs and preventive maintenance using specialized tools and equipment while following technical manuals and established procedures.
  • Working knowledge of mechanical, electrical, and hydraulic systems commonly used in agricultural and turf equipment.
  • Ability to use diagnostic software, including Service Advisor, and basic computer applications.
  • Ability to operate vehicles and equipment used for testing and diagnostic purposes.
  • Valid driver's license.
  • Effective verbal and written communication skills.
  • Basic Service Technician certification.
  • Forklift certification or ability to obtain certification.
  • Knowledge of equipment maintenance and repair practices.
  • Ability to troubleshoot mechanical, electrical, and hydraulic issues.
  • Ability to follow technical instructions, service manuals, and safety procedures.
  • Strong attention to detail and commitment to quality workmanship.
  • Ability to manage time effectively and complete assigned work accurately.
  • Ability to work independently while contributing to a team environment.
  • Commitment to continuous learning and technical development.
  • Customer service mindset and professional demeanor.
  • Frequently lift, carry, push, or pull materials and equipment weighing up to 75 pounds.
  • Regularly bend, stoop, squat, kneel, climb, reach, and work in varying physical positions.
  • Perform tasks requiring manual dexterity and hand-tool operation.
  • Climb ladders, equipment, or structures approximately 6 to 13 feet in height.
  • Stand and walk for extended periods during the workday.
  • Perform work in both indoor and outdoor environments with varying weather conditions.
  • Regular exposure to equipment, moving mechanical parts, noise, dirt, grease, and other conditions commonly associated with equipment repair and maintenance operations.
  • Personal protective equipment (PPE) may be required based on job duties and safety requirements.
  • Limited local travel may be required to support service activities, training, or customer needs.

Disclaimer

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities may change based on business needs. Employees may be required to perform other job-related duties as assigned.

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