Customer Service Associate Jobs in Britton, SD (NOW HIRING)

RN Health Care Facility Surveyor - South Dakota (#1178) 

• CMS's Long-Term Care Basic Training and SMQT certification are required
• Airline and hotel points accumulate for employee's personal use
• Employee discounts
• Employee retirement plan (401k) with a generous match and immediate vesting
• Company-paid tax-free Health Savings Account (HSA)
• Health insurance
• Dental insurance

Impact Recruiting Solutions is currently seeking a RN Health Care Facility Surveyor to fill an opening with a Quality Improvement Consulting Company and will work in a technically exciting environment supporting internal and external customers nationwide.

Responsibilities of the RN Health Care Facility Surveyor:

The position is 100% remote with up to 75% travel. The Surveyor will serve as a team member or team leader on various types of surveys (i.e. re-certification, comparative, complaint investigation, and revisits) for long-term care and non-long-term care surveys, which can include; ambulatory surgical centers (ASC), Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs/IID), end-stage renal disease (ESRD), Psychiatric Residential Treatment Facility (PRTF), hospital, critical access hospital, and hospice facilities. Surveyors travel to healthcare facilities nationally conducting surveys to assess compliance with requirements and regulations guiding the quality of care for residents/customers of the facilities. The responsibility of the Surveyor is to apply approved survey protocols for conducting on-site surveys. Specific activities include the following:

• Conduct on-site surveys of Medicare-Medicaid certified health care facilities to determine compliance with Federal regulations.
• Surveys require preparations such as off-site preparation, tour of the facility, observation of care, record review, interviews of staff and families, etc. Determine if care, treatment, and services are consistent with Federal requirements.
• Evaluate many aspects of the healthcare facility system from the quality of care to the consumers' rights and physical plant.
• Communicate the non-compliance issues with key personnel throughout the site review and during the exit conference to assure an understanding of the deficiencies cited.
• Determine if a plan of correction is acceptable.
• Conduct follow-up visits and monitoring surveys to ascertain if facilities' plans of correction to resolve the deficient practice have been implemented.
• Training: Assist with facility and bureau training. Participate in work groups as needed

Requirements

• Must have an Associate or Bachelor's degree in nursing
• Must have successfully completed CMS's Long-Term Care Basic Training and passed the Surveyor Minimum Qualifications Test (SMQT).
• Must have At least two (2) years of recent experience working as a surveyor accrediting or certifying facilities that serve the residents of long-term care facilities.
• Must maintain current licensure to practice as a Registered Nurse (RN).
• Demonstrated a history of independent decision-making skills to direct and effectively manage the survey process.
• Ability to set priorities independently and collectively in performing survey tasks.
• Ability to openly discuss conflicts/controversy, and to seek assistance when appropriate to make decisions and resolve conflicts.
• Ability to travel up to 75% of the time on a regular basis is required.

Benefits

• The salary for this position is $75,000 - 90,000 / yr
• This is a Full-time position (Monday - Friday)
• Flexible paid vacation days
• Paid holidays
• Company-issued and company-paid Amex card for travel
• All travel expenses paid directly by the company
• Airline and hotel points accumulate for employee's personal use
• Employee discounts
• Employee retirement plan (401k) with a generous match and immediate vesting
• Company-paid tax-free Health Savings Account (HSA)
• Health insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Company-paid disability insurance
• Extensive training opportunity
• Predictable work schedule