Job Summary The full-time Retail Service Associate is our in store customer service position that ... Mobile Focused Customer Service: Mobile Activations & Customer Education * Provide a white-glove ...
Job Summary The full-time Retail Service Associate is our in store customer service position that ... Mobile Focused Customer Service: Mobile Activations & Customer Education * Provide a white-glove ...
Customer Service Representative
Ferndale, WA · On-site
$20.13 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Customer Service Representative
Ferndale, WA · On-site
$20.13 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Customer Service Representative
Ferndale, WA · On-site
$16.75 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Customer Service Representative
Ferndale, WA · On-site
$16.75 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Customer Service Representative
Ferndale, WA · On-site
$20.13 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Customer Service Representative
Ferndale, WA · On-site
$20.13 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Customer Service Representative
Ferndale, WA · On-site
$20.13 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Customer Service Representative
Ferndale, WA · On-site
$20.13 - $23/hr
Medical
Dental
Vision
Life
Retirement
PTO
Associate or bachelor's degree preferred. * Minimum 2 years of experience in a customer service role required, preferably in the nutritional supplements, health, and/or wellness industry.
Pro Customer Service/Sales
Burlington, WA · On-site
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $20.50 Pro Sales Associate - $19.50 Pro Account Sales Associate - $20.50 Pro Lot Loader - $18.50 Pro Delivery ...
Pro Customer Service/Sales
Burlington, WA · On-site
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $20.50 Pro Sales Associate - $19.50 Pro Account Sales Associate - $20.50 Pro Lot Loader - $18.50 Pro Delivery ...
Pro Customer Service/Sales
Burlington, WA · On-site
$18.50 - $20.50/hr
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $20.50 Pro Sales Associate - $19.50 Pro Account Sales Associate - $20.50 Pro Lot Loader - $18.50 Pro Delivery ...
Pro Customer Service/Sales
Burlington, WA · On-site
$18.50 - $20.50/hr
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $20.50 Pro Sales Associate - $19.50 Pro Account Sales Associate - $20.50 Pro Lot Loader - $18.50 Pro Delivery ...
Pro Customer Service/Sales
Bellingham, WA · On-site
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $21.50 Pro Sales Associate - $20.50 Pro Account Sales Associate - $21.50 Pro Lot Loader: $19.50 Benefits The ...
Pro Customer Service/Sales
Bellingham, WA · On-site
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $21.50 Pro Sales Associate - $20.50 Pro Account Sales Associate - $21.50 Pro Lot Loader: $19.50 Benefits The ...
Pro Customer Service/Sales
Bellingham, WA · On-site
$20.50 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $21.50 Pro Sales Associate - $20.50 Pro Account Sales Associate - $21.50 Pro Lot Loader: $19.50 Benefits The ...
Pro Customer Service/Sales
Bellingham, WA · On-site
$20.50 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
The Pro Customer Service/Sales position types may include Pro Paint Sales Specialist - $21.50 Pro Sales Associate - $20.50 Pro Account Sales Associate - $21.50 Pro Lot Loader: $19.50 Benefits The ...
Customer Service Representative
Bellingham, WA · On-site
$16.75 - $22.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...
Customer Service Representative
Bellingham, WA · On-site
$16.75 - $22.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...
Customer Service Representative
Bellingham, WA · On-site
$16.75 - $22.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...
Customer Service Representative
Bellingham, WA · On-site
$16.75 - $22.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...
Customer Service Representative
$16.50 - $22.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...
Customer Service Representative
$16.50 - $22.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...
Customer Service Representative
Mount Vernon, WA · On-site
$18 - $24.25/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative At CPI, we blend a small business feel with the benefits of a large and stable organization. Our hard-working teams contribute to the company's success and are ...
Customer Service Representative
Mount Vernon, WA · On-site
$18 - $24.25/hr
Medical
Dental
Vision
Retirement
PTO
Customer Service Representative At CPI, we blend a small business feel with the benefits of a large and stable organization. Our hard-working teams contribute to the company's success and are ...
Customer Service Representative
Mount Vernon, WA · On-site
$24/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone or email in a timely and professional manner. * Schedule service calls and appointments for HVAC, electrical, and plumbing services, ensuring that field staff ...
Customer Service Representative
Mount Vernon, WA · On-site
$24/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone or email in a timely and professional manner. * Schedule service calls and appointments for HVAC, electrical, and plumbing services, ensuring that field staff ...
Customer Service Representative
Mount Vernon, WA · On-site
$18 - $24.25/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone or email in a timely and professional manner. * Schedule service calls and appointments for HVAC, electrical, and plumbing services, ensuring that field staff ...
Customer Service Representative
Mount Vernon, WA · On-site
$18 - $24.25/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone or email in a timely and professional manner. * Schedule service calls and appointments for HVAC, electrical, and plumbing services, ensuring that field staff ...
Customer Service Representative
Mount Vernon, WA · On-site
$17 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone or email in a timely and professional manner. * Schedule service calls and appointments for HVAC, electrical, and plumbing services, ensuring that field staff ...
Customer Service Representative
Mount Vernon, WA · On-site
$17 - $23/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone or email in a timely and professional manner. * Schedule service calls and appointments for HVAC, electrical, and plumbing services, ensuring that field staff ...
Customer Service Representative
Lynden, WA · On-site
$24 - $29.50/hr
The Lynden Door Trucking Customer Service Representative delivers outstanding customer support while maintaining accurate information and collaborating with internal teams. This position is a great ...
Customer Service Representative
Lynden, WA · On-site
$24 - $29.50/hr
The Lynden Door Trucking Customer Service Representative delivers outstanding customer support while maintaining accurate information and collaborating with internal teams. This position is a great ...
Customer Service Representative
$24 - $29.50/hr
The Lynden Door Trucking Customer Service Representative delivers outstanding customer support while maintaining accurate information and collaborating with internal teams. This position is a great ...
Customer Service Representative
$24 - $29.50/hr
The Lynden Door Trucking Customer Service Representative delivers outstanding customer support while maintaining accurate information and collaborating with internal teams. This position is a great ...
Customer Service Representative
Lynden, WA · On-site
$24 - $29.50/hr
Lynden Door Trucking Customer Service Representative The Lynden Door Trucking Customer Service Representative delivers outstanding customer support while maintaining accurate information and ...
Customer Service Representative
Lynden, WA · On-site
$24 - $29.50/hr
Lynden Door Trucking Customer Service Representative The Lynden Door Trucking Customer Service Representative delivers outstanding customer support while maintaining accurate information and ...
Customer Service Representative
Ferndale, WA · On-site
$17.13 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Ferndale, WA · On-site
$17.13 - $18/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Associate information
See Bellingham, WA salary details
$9.24 - $10.99
3% of jobs
$10.99 - $12.74
8% of jobs
$12.74 - $14.49
12% of jobs
$14.61 is the 25th percentile. Wages below this are outliers.
$14.49 - $16.24
28% of jobs
$16.24 - $17.99
15% of jobs
$19.43 is the 75th percentile. Wages above this are outliers.
$17.99 - $19.74
11% of jobs
$19.74 - $21.49
8% of jobs
$21.49 - $23.24
5% of jobs
$23.24 - $24.99
4% of jobs
$24.99 - $26.73
3% of jobs
$26.73 - $28.48
2% of jobs
$9
$17
$28
How much do customer service associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
What are some common challenges customer service associates face and how can they effectively handle them?
What is a customer service associate?
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Job description
Job Summary
The full-time Retail Service Associate is our in store customer service position that supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
Job Description
Primary Responsibilities: Mobile Focused Customer Service:
Mobile Activations & Customer Education
- Provide a white-glove experience activating new devices or BYOD to the network.
- Guide customers through tablet setup and connectivity options.
- Support activation and pairing of wearable devices for seamless use.
- Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.
- Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.
- Demonstrate basic features and capabilities of devices to increase customerconfidence.
Mobile Escalations
- Troubleshoot and resolve complex device or service issues.
- Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery.
- Use advanced tools to manage escalations.
Mobile Support
- Assistcustomers with transferring contacts, emails, and media.
- Provide password resets withappropriate credentialverification.
- Activate and configure SIM oreSIMfor device connectivity.
- Perform in-depth diagnostics toidentifyand resolve issues.
- Process returns or exchanges in compliance with company policies.
- Assistwith warranty claims and replacement processes.
- Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.
- On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons.
Secondary Responsibilities:
Customer Check-In
- Provide hands-on demonstrations of devices and features to enhance value.
Operations
- Support store resets for proper merchandising and operational readiness.
- Maintain visual standards and product placement foroptimalcustomer experience.
- Inspect back-of-house to ensure clean, secure, and properly placed inventory.
Express Transactions
- Facilitate quick device swaps for customers.
- Process equipment returns efficiently while ensuring compliance.
What you will need to have:
- High School Diploma or equivalent
- Adjusting to a full time, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required)
- Regular, consistent, and punctual attendance
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly
Expectations for All Employees
- Understand and follow the Comcast Operating Principles.
- Own the customer experience and promote digital options at every touchpoint.
- Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.
- Win as a team through collaboration and openness tonew ideas.
- Participate in the Net Promoter System: huddles, callbacks, and feedback loops.
- Drive results and operational excellence.
- Foster and support a culture of inclusion.
- Do what’s right for customers, teammates, communities, andinvestors.
Disclaimer
This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer-Focused; Workplace Organization; Teamwork; Self Motivation; Communication; Resilience; Professional Integrity
Salary:
Base Pay: $19.20
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 Years