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Customer Service Associate Jobs in Kentucky (NOW HIRING)

Par Mar Stores

Customer Service Associate

Freeburn, KY

$12 - $16.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

Ashland, KY · On-site

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Freeburn, KY

$12 - $16.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

KY · On-site

$12 - $16.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

Ashland, KY · On-site

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

KY · On-site

$12 - $16.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Ashland, KY · On-site

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Par Mar Stores

Customer Service Associate

Ashland, KY

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

parmaroil

Customer Service Associate

Ashland, KY · On-site

$12.75 - $17.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Roses Discount Stores

Customer Service Associate

Somerset, KY · On-site

$12.50 - $17.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Roses Discount Stores

Customer Service Associate

Lexington, KY · On-site

$12.75 - $17.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Kentucky

Customer Service Associate information

See Kentucky salary details

$7

$14

$23

How much do customer service associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service associate in Kentucky is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $16.68 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Kentucky?

The most popular types of Customer Service jobs in Kentucky are:

What are popular job titles related to Customer Service Associate jobs in Kentucky?

For Customer Service Associate jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Kentucky look for?

The top searched job categories for Customer Service Associate jobs in Kentucky are:

What cities in Kentucky are hiring for Customer Service Associate jobs?

Cities in Kentucky with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,960 per year, or $14.9 per hour.

Customer Service Associate

Par Mar Stores

Freeburn, KY

$12 - $16.50/hr

Full-time

Life

Re-posted 12 days ago

Par Mar Oil Company rating

3.9

Company rating: 3.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Position: Customer Service Associate
Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.
As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:
  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping
Education and Experience:
  • High School diploma or equivalent preferred
  • 0-6 months’ work experience
Requirements:
  • Must be at least 16 years of age
  • Must successfully complete company training
Physical Requirements:
  • Ability to traverse all parts of the location quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 25 pounds at a time
Customer Service Associates will be provided with the following:
  • Training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Company paid life insurance
  • Weekly pay

What Par Mar Oil Company employees say

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