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Customer Service Associate Manager Jobs in Minnesota

White Yeti, Inc.

Customer Service Associate

Duluth, MN · On-site

$14 - $16/hr

White Yeti, Inc. is seeking a Customer Service Associate to join our onsite team in Duluth, MN. Position Summary As a Customer Service Associate, you will be the first point of contact for customers ...

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Customer Service Associate Manager information

What is the difference between Customer Service Associate Manager vs Customer Service Supervisor?

AspectCustomer Service Associate ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily team activities, handles customer issues, reports performance
Required CredentialsHigh school diploma or equivalent; some roles prefer associate or bachelor’s degreeHigh school diploma or equivalent; experience in customer service often preferred
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service desks, direct team supervision
Industry UsageCommon in retail, telecom, banking, and service industriesWidely used across similar industries for team oversight

The Customer Service Associate Manager and Customer Service Supervisor roles share similar credentials and work environments, but the manager typically handles broader strategic responsibilities and team management at a higher level. The supervisor focuses more on daily team supervision and immediate customer issues.

What cities in Minnesota are hiring for Customer Service Associate Manager jobs?

Cities in Minnesota with the most Customer Service Associate Manager job openings:

Customer Service Associate Manager jobs near you
Infographic showing various Customer Service Associate Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Associate

Duluth, MN • On-site

White Yeti, Inc.
See more jobs at White Yeti, Inc.external

$14 - $16/hr

Part-time

Re-posted 14 days ago

Job description

White Yeti, Inc. is seeking a Customer Service Associate to join our onsite team in Duluth, MN.

Position Summary

As a Customer Service Associate, you will be the first point of contact for customers, delivering friendly, accurate support and ensuring a smooth experience from start to finish. You’ll handle inquiries, resolve issues, and partner with internal teams to help keep service levels high.

This part-time onsite role is ideal for someone who enjoys working directly with customers, takes pride in solving problems, and thrives in a fast-paced environment.

Key Responsibilities

  • Greet customers and respond to questions in a professional, helpful, and timely manner

  • Resolve common issues and escalate complex cases when needed to ensure effective outcomes

  • Maintain accurate records of customer interactions and follow established service procedures

  • Support day-to-day customer service operations to improve efficiency and consistency

  • Communicate clearly with customers and team members to meet service expectations

Required Qualifications

  • Prior experience in customer service or a customer-facing role

  • Strong communication skills with the ability to provide clear, courteous support

  • Comfort handling multiple tasks while maintaining accuracy and attention to detail

  • Reliability and professionalism in an onsite, part-time schedule

  • Basic proficiency in using standard business tools to support daily workflows

Preferred Qualifications

  • Experience working in a retail, call center, or service environment

  • Demonstrated problem-solving skills and a customer-first mindset

  • Experience working with order, account, or support processes

  • Ability to remain calm and solutions-oriented during busy or challenging customer interactions

Compensation

Hourly rate: $14.00 - $16.00