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Customer Service Associate Grocery Jobs in Virginia

Big Lots

Customer Service Associate

Martinsville, VA · On-site

$13.75 - $18.75/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Big Lots

Customer Service Associate

Hampton, VA · On-site

$14.25 - $19.75/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Big Lots

Customer Service Associate

Norfolk, VA · On-site

$14 - $19.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Roses Discount Stores

Customer Service Associate

Crewe, VA · On-site

$13.75 - $19/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Roses Discount Stores

Customer Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Roses Discount Stores

Customer Service Associate

Danville, VA · On-site

$13.50 - $18.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Roses Discount Stores

Customer Service Associate

Onley, VA · On-site

$13.75 - $19/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Roses Discount Stores

Customer Service Associate

Chatham, VA · On-site

$14.50 - $19.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Roses Discount Stores

Customer Service Associate

Roanoke, VA · On-site

$14.25 - $19.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

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Customer Service Associate Grocery information

What are the responsibilities of a customer service associate grocery?

A customer service associate in a grocery store assists customers by answering questions, locating products, and processing transactions at the checkout. They also restock shelves, maintain store cleanliness, and handle customer complaints or returns, often using point-of-sale systems. Good communication skills and knowledge of store policies are essential for this role.

What does a customer service associate grocery do?

A customer service associate in a grocery store assists customers by answering questions, helping locate products, and processing transactions at the checkout. They also maintain store cleanliness, restock shelves, and may handle returns or complaints to ensure a positive shopping experience.

What does customer service associate grocery do in a grocery store?

A customer service associate in a grocery store assists customers by answering questions, locating products, and processing transactions at the checkout. They also help with stocking shelves, maintaining store cleanliness, and providing a positive shopping experience, often using a cash register or point-of-sale system. Strong communication skills and basic math are important for this role.

What cities in Virginia are hiring for Customer Service Associate Grocery jobs?

Cities in Virginia with the most Customer Service Associate Grocery job openings:

Customer Service Associate

Martinsville, VA • On-site

Big Lots
Retail • 10K+ employees
Learn more about Big Lotsexternal

$13.75 - $18.75/hr

Other

Re-posted yesterday

Big Lots rating

5.0

Company rating: 5.0 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

Job description

Big Lots Customer Service Associate

Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve.

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions:

  • Retail store environment where extended periods of standing are required
  • Retail store stockroom environment subject to fluctuations in temperature
  • Frequent lifting and maneuvering of merchandise and displays.
  • Exposure to dust and extreme temperatures while unloading trailers.
  • Scheduled work hours may vary, to include evenings and weekends.
  • Occasional use of ladders required.
Qualifications

Behaviors:

Preferred:

Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Motivations:

Preferred:

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Goal Completion: Inspired to perform well by the completion of tasks

Self-Starter: Inspired to perform without outside help

Education: Preferred High School or better.

Experience: Preferred Less than 2 years: Prior retail, hotel, restaurant, grocery or drug store environments experience preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967

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