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Customer Service Assitant Jobs in Colorado (NOW HIRING)

Ontic

CO · On-site

As a Customer Service Assistant, you'll be one of the first points of contact for our customers. You'll answer questions, help resolve issues, provide accurate information, and make sure each ...

Beamish

Customer Service Assistant

Denver, CO · On-site

$17.75 - $24.50/hr

About the Customer Service Representative Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our ...

Royal Gorge Route

Service Assistant

Canon City, CO · On-site

$15.16/hr

Service Assistant Reports To: On Board Leader FLSA Status: Hourly, Non-Exempt Prepared By: Human ... Summary: Moves customers' orders from the kitchen window or bars to customers accurately and ...

Paramount Fabrics, Inc

Be Seen First

Customer Service/Office Assistant

Arvada, CO · On-site

$20 - $23/hr

Paramount Fabrics Inc is looking for a skilled and professional Office/Customer Service ... records * Assist with various office tasks and technology-related duties Qualifications:

The Salvation Army

Social Service Assistant

Delta, CO

$16.50/hr

Job Title: Social Services Assistant FLSA Status : Full Time - non-exempt Reports to: Service ... Posses good customer service * Able to follow instructions verbal and written * Able to work with ...

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Customer Service Assitant information

What is the difference between Customer Service Assitant vs Customer Service Representative?

AspectCustomer Service AssitantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional training
Work EnvironmentRetail stores, call centers, officesCall centers, retail, online support
Employer & IndustryRetail, hospitality, healthcareTelecommunications, banking, retail
Search & Comparison IntentBasic support roles, entry-levelCustomer interaction, problem-solving

Customer Service Assistants typically perform entry-level support tasks, assisting customers and handling basic inquiries. Customer Service Representatives often handle more complex issues, providing detailed assistance. Both roles require strong communication skills and are common in retail and service industries, but the Representative role usually involves more responsibility and experience.

Customer Service Assitant jobs near you
Infographic showing various Customer Service Assitant job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Assistant

CO • On-site

Ontic
Software Development • 51 - 200 employees
Learn more about Onticexternal

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We’re looking for a friendly, reliable, and people-focused Customer Service Assistant to join our team. This role is ideal for someone who enjoys helping others, communicating with different people, and making sure customers feel listened to and supported.


As a Customer Service Assistant, you’ll be one of the first points of contact for our customers. You’ll answer questions, help resolve issues, provide accurate information, and make sure each customer has a positive experience. We’re looking for someone who is patient, approachable, and able to stay calm and helpful when things get busy.


What you’ll be doing


  • Responding to customer questions by phone, email, or in person.
  • Listening carefully to customers and understanding what they need.
  • Helping resolve complaints, concerns, and everyday issues in a professional and friendly way.
  • Providing clear and accurate information about our products, services, and processes.
  • Processing customer requests, orders, bookings, or account information where required.
  • Keeping customer records and information up to date.
  • Working with other members of the team to resolve customer issues quickly.
  • Following up with customers when needed to make sure their concerns have been properly addressed.
  • Supporting the wider team with general administrative and customer service tasks.


What we’re looking for


You don’t need to have every skill listed below. More importantly, we’re looking for someone who genuinely enjoys helping people and takes pride in doing a good job.


  • A friendly and approachable personality.
  • Good communication and listening skills.
  • Patience and empathy when dealing with different types of customers.
  • The ability to stay calm and professional under pressure.
  • Good attention to detail and a willingness to learn.
  • Confidence using computers, email, and basic office systems.
  • Good organisation and time-management skills.
  • A positive attitude and a willingness to support your colleagues.
  • Previous customer service or administrative experience is helpful, but we’re also happy to consider candidates with the right attitude and potential.


What you can expect


You’ll be joining a team where your work has a direct impact on our customers. We value people who take initiative, treat others with respect, and are willing to learn and grow.


We’ll provide the support and training you need to become confident in the role, and you’ll have the opportunity to develop your customer service and professional skills along the way.


If you’re someone who enjoys helping people, communicates well, and wants to be part of a supportive team, we’d love to hear from you.


If you tell me the industry/company type (e.g. hotel, healthcare, retail, office, property, finance), I can make this feel even more authentic and tailored to the actual job.

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