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Customer Service Account Associate Jobs in Pennsylvania

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Position Overview A Customer Service Account Administrator (CSAA) is the primary point of contact for a customer and principally responsible for achieving customer satisfaction. You will work ...

Account Associate

Reading, PA · On-site

$45K - $61K/yr

This role is responsible for building strong customer relationships, ensuring service expectations ... The Account Associate works closely with internal teams to coordinate customer needs, prepare ...

New

Account Associate Reports To: Director of Sales Operations Division: Sales Position Overview The ... This role is responsible for building strong customer relationships, ensuring service expectations ...

Account Associate (42302)

West Lawn, PA · On-site

$45K - $61K/yr

Account Associate Reports To: Director of Sales Operations Division: Sales Position Overview The ... This role is responsible for building strong customer relationships, ensuring service expectations ...

Customer Service

Penn, PA · On-site

$75K/yr

Customer Service/Account Manager - No Cold Calling - All Established Accounts On Site in Pittsburgh, PA (Swissvale, PA) Customer Service/Account Manager - Aerospace & Defense | Pittsburgh, PA | 100 ...

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Customer Service Account Associate information

Is a customer service account associate a good entry-level position?

A customer service account associate is typically considered a good entry-level position because it requires basic communication and problem-solving skills, often with minimal prior experience. It provides opportunities to develop customer service, communication, and technical skills, which can be valuable for advancing in related roles. The job usually involves working with customer accounts, using CRM tools, and following company procedures, making it accessible for those starting their careers.

What does a customer service account associate do?

A customer service account associate manages client accounts by addressing inquiries, resolving issues, and providing support to ensure customer satisfaction. They often use customer relationship management (CRM) tools and need strong communication skills to handle various customer needs efficiently.

What are the most commonly searched types of Customer Service Account jobs in Pennsylvania?

The most popular types of Customer Service Account jobs in Pennsylvania are:

Infographic showing various Customer Service Account Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Account Coordinator

L2 Brands

Hanover, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Description: Customer Service Account Coordinator

Hanover, PA   Customer Service


About L2 Brands

At L2 Brands, we create the apparel and accessories people actually want to wear. For more than 30 years, we’ve been designing custom-logo apparel, headwear, and home décor for colleges, resorts, golf brands, and companies across the country.

Through our family of brands — League, Legacy, Ouray, Locale, and Wild Tribute — we help people show off the places, teams, traditions, and communities they love. If you’ve ever lived in your favorite college hoodie or grabbed a souvenir hat on vacation, there’s a good chance we made it.


The Role – Customer Service Account Coordinator

We’re looking for a Customer Service Representative who thrives on organization, consistency, and keeping things running smoothly behind the scenes. You’ll manage your own group of customer accounts, solve problems, answer questions, and help ensure every order stays on track from start to finish.

This role is perfect for someone who:

  • Loves structure and clear processes 
  • Enjoys staying busy and organized 
  • Communicates professionally and confidently 
  • Can juggle multiple tasks without losing attention to detail 
  • Takes pride in getting things right the first time 
What You’ll Be Doing
  • Becoming the go-to contact for your assigned customer accounts 
  • Answering customer questions by phone and email with professionalism and personality 
  • Processing orders, updates, and returns accurately and efficiently 
  • Troubleshooting issues and finding solutions independently 
  • Working closely with Production, Merchandising, and Sales teams to keep orders moving 
  • Keeping organized records and detailed customer notes 
  • Helping create a positive experience for every customer interaction 
Schedule
  • Monday–Friday | 8:00 a.m.–5:00 p.m. 
  • Occasional voluntary evenings or weekends during peak seasons 
Perks & Benefits
  • Health, dental, and vision insurance 
  • 401(k) with company match 
  • Life insurance & employee assistance program 
  • Paid time off and paid holidays 
  • Opportunities to grow your career within the company 
  • A team environment where your work truly matters 
Why People Like Working Here

We work hard, move fast, and support each other along the way. You’ll join a team that values reliability, communication, and people who take ownership of their work. Every order matters, every customer matters, and every employee plays a part in making it happen.

Requirements: What We’re Looking For
  • High school diploma or GED
  • 2+ years of customer service experience (office or call center preferred)
  • Strong written and verbal communication skills
  • Comfort with computers and learning new systems
  • Ability to stay focused in a quiet, structured work environment with scheduled breaks