Customer Segment Manager Jobs (NOW HIRING)

Shape the Future with Us. At Lubrizol, we're transforming the specialty chemicals industry through science, sustainability, and a culture of inclusion. As part of our global team, you'll be empowered to make a real impact-on your career, your community, and the world around you. 

Job Title: Market Segment Manager 

Job type: Full-Time

Type of role: Remote or Hybrid if in range of a Lubrizol site

Join Our Thriving Team at Lubrizol as Market Segment Manager, Estane

Unleash Your Potential. At Lubrizol we're transforming the film and sheet, hose and tube, and wire and cable segments and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real impact, we want you on our team.

What You'll Do:

As a Market Segment Manager (MSM), you'll own the development and execution of the adhesive, molding, and compounding segment roadmaps to achieve the goals of the North American Estane business.  You will drive alignment and clarity across the organization in close partnership with sales and technical colleagues to deliver superior value to our customers and Lubrizol.  

You will be responsible for understanding current and future market dynamics, identifying areas for differentiation and associated value propositions and executing both strategic and tactical actions for your segments. This also includes conducting research to understand "voice-of-customer" and competitive insights, analyzing and segmenting end-use application, maximizing margin return to the business by executing robust go-to-market strategies, and driving innovation pipeline activities to address customer/market needs. 

What We're Looking For: 

• Leverage your education and experience in product management, marketing, sales, technical service and/or business development to create and execute Market Segment and Innovation roadmaps focused on profitable growth. 
• Demonstrate your ability to analyze markets, prepare and execute business strategies. You will quantitatively assess the customer and competitive landscape to develop a strategy for differentiation and sustainable growth, including: identifying trends, requirements, unmet customer needs, demand landscape and key opportunity areas.
• Successfully collaborate with the organization. You will develop and implement best practices to enhance customer experience and work closely with the account and technical teams to develop a winning approach including sales tools, customer training & engagement, launch packages and promotion material.
• Demonstrate strong entrepreneurial drive, creativity and business acumen. You will collect and validate market and competitive intelligence and use it to steer segment specific profitability and growth targets, including lead generation and closure.
• Act as innovation champion of your segment. You will utilize communication skills and project management experience to lead product and business development initiatives through Phase Gate and other processes from ideation to successful product launch.
• Utilize outstanding interpersonal skills and expert level market knowledge to build impactful relationships with key customers, especially in the areas of marketing and innovation, and positively represent Lubrizol in trade shows and industry associations.

Skills That Make A  Difference:

• Proven track record of building business strategies, go to market plans, and commercial acumen.
• High degree of curiosity and drive to understand your segments needs, value chain, and product innovation strategy.
• Ability to translate customer needs into the organization and align these with Lubrizol's capability to provide solutions.
• Experience adapting style and approach with diverse, multinational customers.
• Ability to develop new, creative business models and commercial arrangements to maximize value for Lubrizol.
• Strong technical acumen in thermoplastic elastomers, specialty polymers, injection molding, adhesives and/or compounding preferred.
• Strong communication skills and emotional intelligence
• High level of self-responsibility and critical thinking
• Self-motivated, self-starter, sense of urgency and well organized
• Ability to travel up to 30% of the time
• Bachelor's degree in related field or relevant equivalent experience
• Minimum of 5+ years of related management experience or commensurate combination of education and experience

Perks and Rewards that Inspire:

• Competitive salary with performance-based bonus plans
• 401K Match plus Age Weighted Defined Contribution
• Competitive medical, dental & vision offerings
• Health Savings Account
• Paid Holidays, Vacation, Parental Leave
• Flexible work environment

Salary Range: $115,000 - $165,000.

This range represents a good faith salary estimate for this position. The specific rate will be determined by variables such as education, experience, skill set, geographic location, internal equity, and alignment with market data.

Learn more at benefits.lubrizol.com!

#LI-MS1 #LI-Remote

Lubrizol: Imagined for Life. Enabled by Science. Delivered by You.

For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions-from engine oils, performance coatings, and skincare to medical devices and plumbing systems -are powered by the expertise, passion, and commitment of people like you. We tackle the world's toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world-brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future. We win because of you. Let's build the future together.