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Customer Relationship Management Developer Jobs in Washington, DC

Sr CRM Developer

Vienna, VA ยท On-site

$125K - $145K/yr

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Sr. CRM Developer Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite ...

Company Description MS Dynamics CRM Developer Direct Hire Opportunity Washington, D.C. Description: โ€ข In-depth hands-on knowledge of the Microsoft Dynamics CRM platform, the entity model, security ...

Sr. IT CRM Developer

Vienna, VA ยท On-site

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

Sr. IT CRM Developer

Vienna, VA ยท Hybrid

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and optimization of our omnichannel marketing and patient engagement campaigns. This is a hands-on ...

Manager, CRM

Mclean, VA ยท On-site

$90K - $120K/yr

As a CRM manager, you will support the team in increasing customer acquisition and retention ... Experience with relational databases and SQL programming. * This is a hybrid role based in McLean ...

CRM, Administrator

Washington, DC ยท On-site

$70K - $75K/yr

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible ...

CRM Administrator Position Type:Professional / Unclassified Department:LSUA SE - Department of Enrollment Management (Shelly Kieffer Gill (00003518)) Work Location:LSU - Alexandria Pay Grade:

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Customer Relationship Management Developer information

See Washington, DC salary details

$32.8K

$65K

$111K

How much do customer relationship management developer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer relationship management developer in Washington, DC is $64,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $73,600.00 per year, depending on experience, location, and employer.

Is a Customer Relationship Management Developer a good career?

A Customer Relationship Management (CRM) Developer is a valuable role focused on designing and implementing CRM systems using tools like Salesforce or Microsoft Dynamics. It offers opportunities for growth in technology and business analysis, with demand driven by companies seeking to improve customer engagement and data management. Success in this career often requires technical skills, certifications, and ongoing learning to stay current with evolving CRM platforms.

What does a customer relationship management developer do?

A customer relationship management (CRM) developer designs, develops, and maintains CRM software solutions to help organizations manage customer interactions and data. They often work with CRM platforms like Salesforce or Microsoft Dynamics, customizing features, integrating systems, and ensuring data accuracy. Strong programming skills, knowledge of database management, and understanding of business processes are essential for this role.

How much do customer relationship management developers make?

Customer Relationship Management (CRM) developers typically earn a median annual salary of around $80,000 to $110,000, depending on experience, location, and certifications. Senior roles or those with specialized skills in platforms like Salesforce or Microsoft Dynamics can earn higher salaries, often exceeding $130,000 annually.
What are popular job titles related to Customer Relationship Management Developer jobs in Washington, DC? For Customer Relationship Management Developer jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Customer Relationship Management Developer jobs in Washington, DC look for? The top searched job categories for Customer Relationship Management Developer jobs in Washington, DC are:

Sr CRM Developer

Mondo

Vienna, VA โ€ข On-site

$125K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position.

Job Title: Sr. CRM DeveloperLocation-Type: Hybrid (Vienna, VA or Raleigh, NC – 1-2 Days Onsite Weekly)Start Date Is: ASAPDuration: PermanentCompensation Range: $125,000 - $145,000Benefits: Eligible for Health, Dental, Vision, 401K, PTOMust be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:Seeking a Sr. CRM Developer to bridge the gap between marketing strategy and technical execution by supporting, troubleshooting, and optimizing customer engagement campaigns, CRM workflows, and the underlying data integrations that power personalized communications at scale.

Day-to-Day Responsibilities:

  • Partner closely with marketing teams to design, implement, and optimize customer engagement campaigns
  • Develop, maintain, and troubleshoot CRM campaigns, customer journeys, segmentation logic, and audience targeting
  • Investigate campaign delivery issues and perform root cause analysis across CRM platforms, databases, integrations, and source systems
  • Query databases and analyze data to identify discrepancies impacting customer communications
  • Develop automated solutions that eliminate manual processes and improve campaign reliability
  • Collaborate with engineering, analytics, product, and marketing teams to resolve complex customer data issues
  • Support CRM platform integrations, APIs, webhooks, and data pipelines
  • Create and maintain customer segmentation, personalization logic, and campaign triggers
  • Participate in campaign strategy discussions, roadmap planning, and solution design sessions
  • Work with offshore and cross-functional teams to deliver scalable marketing technology solutions
  • Document system architecture, troubleshooting processes, and technical solutions
  • Support a high-volume communication environment sending tens of thousands of customer messages daily

Minimum Requirements:

  • Experience working within a CRM platform (Braze preferred, open to similar CRM or marketing automation platforms)
  • Ability and willingness to obtain Braze Certification within the first 90 days
  • Strong SQL development and database querying experience
  • Experience with .NET development
  • Proven experience performing root cause analysis across applications, integrations, and data systems
  • Ability to troubleshoot issues from customer-facing symptoms through backend systems and data flows
  • Experience automating manual processes and building scalable technical solutions
  • Experience partnering with marketing, product, or non-technical business teams
  • Strong understanding of customer segmentation, audience targeting, and campaign logic
  • Ability to communicate complex technical concepts to non-technical stakeholders
  • Strong analytical, problem-solving, and investigative skills
  • Bachelor's degree or equivalent experience
Preferred Qualifications:
  • Braze experience
  • Braze Certification
  • Power BI experience
  • Experience with Twilio, CDPs, APIs, or marketing technology platforms
  • HTML/CSS email development experience
  • Experience supporting omnichannel marketing campaigns
  • Healthcare, retail, or customer engagement platform experience
  • Experience with personalization engines or customer journey platforms