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Customer Relationship Management Developer Jobs in Rochester, MI

BrightView

Business Developer

Pontiac, MI · On-site

The Business Developer (BD) works to improve BrightView's market position and achieve profitable ... Log activity consistently and reliably in CRM (Salesforce) * Work in a fast-paced environment while ...

BrightView Landscapes

Business Developer

Pontiac, MI

The Business Developer (BD) works to improve BrightView's market position and achieve profitable ... Log activity consistently and reliably in CRM (Salesforce) * Work in a fast-paced environment while ...

Ra

Customer Analytic Manager

Detroit, MI

Who holds 7+ years of experience in management consulting. Who holds 2+ years of experience Customer Analytics delivery Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics who is ...

USM

Urgent Need SR JAVA Developer

Southfield, MI · On-site

$52.50 - $67/hr

... CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data ... Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified ...

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All JobsCustomer Relationship Management Developer JobsCustomer Relationship Management Developer Jobs in Rochester, MI

Customer Relationship Management Developer information

See Rochester, MI salary details

$26.7K

$52.8K

$90.2K

How much do customer relationship management developer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer relationship management developer in Rochester, MI is $52,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,800.00 per year, depending on experience, location, and employer.

Is a Customer Relationship Management Developer a good career?

A Customer Relationship Management (CRM) Developer is a valuable role focused on designing and implementing CRM systems using tools like Salesforce or Microsoft Dynamics. It offers opportunities for growth in technology and business analysis, with demand driven by companies seeking to improve customer engagement and data management. Success in this career often requires technical skills, certifications, and ongoing learning to stay current with evolving CRM platforms.

What does a customer relationship management developer do?

A customer relationship management (CRM) developer designs, develops, and maintains CRM software solutions to help organizations manage customer interactions and data. They often work with CRM platforms like Salesforce or Microsoft Dynamics, customizing features, integrating systems, and ensuring data accuracy. Strong programming skills, knowledge of database management, and understanding of business processes are essential for this role.

How much do customer relationship management developers make?

Customer Relationship Management (CRM) developers typically earn a median annual salary of around $80,000 to $110,000, depending on experience, location, and certifications. Senior roles or those with specialized skills in platforms like Salesforce or Microsoft Dynamics can earn higher salaries, often exceeding $130,000 annually.
What job categories do people searching Customer Relationship Management Developer jobs in Rochester, MI look for? The top searched job categories for Customer Relationship Management Developer jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Customer Relationship Management Developer jobs? Cities near Rochester, MI with the most Customer Relationship Management Developer job openings:
Customer Relationship Management Developer jobs near you
Infographic showing various Customer Relationship Management Developer job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,819 per year, or $25.4 per hour.

NICE CXone Cognigy Aentic AI Developer

Tata Consultancy Service Limited

Detroit, MI • On-site

$85K - $120K/yr

Full-time

Posted 5 days ago

Job description

NICE CXone Cognigy Aentic AI Developer
-Minimum 3 years of experience in Conversational AI, Virtual Agent, Chatbot, Bot Development, or Contact Center AI platforms.
- Hands-on experience with Cognigy.AI and NICE CXone / NICE Mpower Agentic AI solutions.
- Strong understanding of NLP, NLU, intent/entity design, dialogue management, and conversational design.
- Experience with voice bot / chatbot design for customer service and contact center workflows.
- Proficiency in JavaScript, Node.js, Python, REST APIs, webhooks, JSON and XML.
- Exposure to GenAI / LLM platforms such as Azure OpenAI, OpenAI GPT, or Vertex AI.
Design, develop, and customize Cognigy.AI and NICE CXone Agentic AI conversational solutions.
- Build and maintain flows, intents, entities, context management, business logic, and dialogue orchestration.
- Develop AI-powered virtual agents for voice and digital customer interaction channels.
- Integrate Cognigy.AI with NICE CXone, Salesforce Agent Voice, ServiceNow, CRM, knowledge bases, and enterprise systems.
- Configure Agent Assist, Knowledge AI, virtual agents, and AI-powered customer journeys.
- Develop API/middleware components; support testing, troubleshooting, tuning, deployment, and production support.
- Work with architects
- Cognigy.AI Platform
- NICE CXone / NICE Mpower / Agentic AI
- NICE CXone Studio, Digital Experience, Agent Assist, Knowledge AI
- REST APIs, Webhooks, JSON, XML
- JavaScript, Node.js, Python
- Salesforce Agent Voice, ServiceNow, CRM integrations
- Azure OpenAI / OpenAI GPT / GenAI / LLM platforms
- Git, DevOps, CI/CD tools
Salary Range- $85,000-$120,000 a year
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