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Customer Relationship Management Developer Jobs in Boston, MA

Viant Technology

CRM Administrator

Boston, MA

$100K - $130K/yr

  • Medical

  • PTO

In this role, you will own the organization's Panel facing CRM ecosystem, design scalable ... You'll partner closely with Operations, Engineering, Product, and Support teams to translate ...

Lotto.com

CRM Manager

Hopkinton, MA · On-site

Lotto.com Inc. is seeking a Marketing Coordinator who will be assisting the Director of Marketing across digital media, CRM management and helping coordinate campaigns with Lotto.com's media agency ...

Viant Technology

CRM Administrator

Boston, MA · On-site

$100K - $130K/yr

  • Medical

  • PTO

You'll partner closely with Operations, Engineering, Product, and Support teams to translate ... Manage integrations between CRM platforms, internal databases, and third-party applications using ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Tripadvisor

CRM Manager

Needham, MA · On-site

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

CAPTIVATE LLC

CRM & Integrations Administrator

Lowell, MA · Hybrid

$95K - $105K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Opportunity: CRM & Integrations Administrator Captivate is seeking a CRM & Integrations ... Partner with Engineering and IT to design and support bidirectional integrations between SFDC and ...

Posted today

inMusic

Customer Lifecycle & CRM Manager

Cumberland, RI · On-site

Partner with product, e-commerce, analytics, content, engineering, and marketing teams to align ... Help improve CRM tooling, customer data quality, automation capabilities, and lifecycle marketing ...

New

Sonsoft Inc

Microsoft Dynamics CRM

Norwood, MA · On-site

At least 2 years of experience in Microsoft Dynamics CRM. * At least 2 years of experience in conducting JAD sessions, Requirement Workshops * At least 2 years of experience in Microsoft Dynamics CRM ...

The Mathworks

Senior CRM Analyst

Natick, MA · On-site

$105K - $164K/yr

As a Senior CRM Analyst - Sales, you will play a key role in shaping and evolving MathWorks ... developers in a highly collaborative Agile environment where every individual's input is valued.

Sonsoft Inc

Microsoft Dynamics CRM

Norwood, MA

Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Have managed configuration of MSCRM ...

Sonsoft Inc

Microsoft Dynamics CRM

Norwood, MA

Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM * Have managed ...

Sonsoft Inc

MS Dynamics CRM

Norwood, MA · On-site

Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Have managed configuration of MSCRM ...

Playlist

Product Manager, CRM

Boston, MA

$99K - $140K/yr

You will act as the ultimate champion and strategist for our enterprise CRM capabilities--including email, SMS, and automated journeys--partnering deeply with design, engineering, operations, and ...

Zortech Solutions

CRM Salesforce Analyst

Andover, MA · Remote

Job Title - CRM Sales Analyst Location - Andover, MA, Remote. Resource should be from the same ... Developer, - Training/certification in ITIL, Agile, Project Management preferred Physical Demands:

Mixam

Lifecycle & CRM Marketing Manager

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Build and own Mixam's lifecycle/customer retention engine across email, SMS, loyalty program, strategic segmentation, testing, and Hubspot CRM tooling - with responsibility for identifying customer ...

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Customer Relationship Management Developer information

See Boston, MA salary details

$31.5K

$62.3K

$106.5K

How much do customer relationship management developer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer relationship management developer in Boston, MA is $62,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $70,600.00 per year, depending on experience, location, and employer.

How much do customer relationship management developers make?

Customer Relationship Management (CRM) developers typically earn a median annual salary ranging from $70,000 to $110,000, depending on experience, location, and certifications. Senior roles or those with specialized skills in platforms like Salesforce or Microsoft Dynamics can earn higher salaries, often exceeding $120,000 annually.

Is a Customer Relationship Management Developer a good career?

A Customer Relationship Management (CRM) Developer is a valuable role focused on designing and implementing CRM systems using tools like Salesforce or Microsoft Dynamics. It offers opportunities for growth in technology and business analysis, with demand driven by companies seeking to improve customer engagement. Success in this career often requires technical skills, certifications, and ongoing learning to stay current with evolving platforms.

What does a customer relationship management developer do?

A customer relationship management (CRM) developer designs, develops, and maintains CRM software solutions to help organizations manage customer interactions and data. They often customize CRM platforms like Salesforce or Microsoft Dynamics, write code, and integrate third-party tools to improve sales, marketing, and customer service processes. Strong programming skills, knowledge of database management, and understanding of business workflows are essential for this role.

What are popular job titles related to Customer Relationship Management Developer jobs in Boston, MA?

For Customer Relationship Management Developer jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Management Developer jobs in Boston, MA look for?

The top searched job categories for Customer Relationship Management Developer jobs in Boston, MA are:

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Cities near Boston, MA with the most Customer Relationship Management Developer job openings:

Customer Relationship Management Developer jobs near you

CRM Administrator

Viant Technology

Boston, MA

$100K - $130K/yr

Full-time

Medical, PTO

Posted 20 days ago

Job description

WHAT YOU'LL DO

We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and automations that support the full panelist lifecycle. In this role, you will own the organization's Panel facing CRM ecosystem, design scalable operational processes, and leverage automation and AI to improve efficiency, data quality, and the panelist experience.

You'll partner closely with Operations, Engineering, Product, and Support teams to translate business needs into scalable system solutions that support recruitment, onboarding, engagement, retention, support, and offboarding.

The ideal candidate is analytical, highly organized, technically proficient, and experienced in building CRM solutions, workflow automations, and operational systems in a fast-paced environment.

THE DAY-TO-DAY
  • Own the administration, configuration, and ongoing optimization of the organization's CRM platform and panel management systems.
  • Design, build, and maintain scalable workflows and automations that support the full panelist lifecycle, including recruitment, onboarding, engagement, retention, support, and offboarding.
  • Develop AI-powered workflows and intelligent automations to improve operational efficiency, reduce manual processes, enhance support operations, and optimize panel management.
  • Partner with cross-functional stakeholders to identify operational challenges and translate business requirements into scalable system solutions.
  • Monitor system performance, workflow effectiveness, and data quality, proactively identifying opportunities for improvement.
  • Create and maintain dashboards, reports, documentation, and process maps to support operational visibility and decision-making.
  • Manage integrations between CRM platforms, internal databases, and third-party applications using APIs and automation tools.
  • Troubleshoot system issues, investigate workflow failures, and provide technical support for operational teams.
  • Recommend and implement continuous process improvements that enhance scalability, operational efficiency, and the panelist experience.
  • Ensure system configurations, workflows, and data management practices align with organizational policies, security standards, and compliance requirements.
GREAT TO HAVE
  • 3-7 years of experience in CRM administration, systems management, operations technology, or a related technical operations role.
  • Hands-on experience administering CRM platforms and building workflow automations.
  • Experience designing scalable operational processes and lifecycle automations.
  • Experience with AI tools, automation platforms, and intelligent workflow solutions, with the ability to identify opportunities to improve operational efficiency.
  • Experience working with APIs, system integrations, or low-code/no-code automation platforms.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to manage multiple priorities and projects independently.
  • Excellent communication and cross-functional collaboration skills.
LIFE AT VIANT

Investing in our employee's professional growth is important to us, but so is investing in their well-being. That's why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

Base compensation range: $100,000 - $130,000
In accordance with California law, the range provided is Viant's reasonable estimate of the compensation for this role.  Final title and compensation for the position will be based on several factors including work experience and education.

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