Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented contact center platform within a large-scale hospitality and gaming environment. The developer will take ...
Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented contact center platform within a large-scale hospitality and gaming environment. The developer will take ...
CRM Manager
Las Vegas, NV · On-site
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
CRM Manager
Las Vegas, NV · On-site
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
Manager of CRM Administration
Las Vegas, NV · On-site
$77K - $105K/yr
The role drives system optimization, data quality, and user adoption by translating business needs into scalable CRM solutions and delivering reliable insights and streamlined processes. The Manager ...
Manager of CRM Administration
Las Vegas, NV · On-site
$77K - $105K/yr
The role drives system optimization, data quality, and user adoption by translating business needs into scalable CRM solutions and delivering reliable insights and streamlined processes. The Manager ...
Manager of CRM Administration
Las Vegas, NV · On-site
$77K - $105K/yr
Define and maintain CRM data standards, validation rules, deduplication processes, and quality controls to keep account, contact, opportunity, and activity data accurate and reliable; supervise team ...
Manager of CRM Administration
Las Vegas, NV · On-site
$77K - $105K/yr
Define and maintain CRM data standards, validation rules, deduplication processes, and quality controls to keep account, contact, opportunity, and activity data accurate and reliable; supervise team ...
Lifecycle Marketing & CRM Manager
Las Vegas, NV · On-site +1
Lifecycle Marketing & CRM Manager Why This Role Exists Seeking.com is the world's largest premium ... Partner with Finance, Product, and Engineering on subscription-state event reliability ...
Lifecycle Marketing & CRM Manager
Las Vegas, NV · On-site +1
Lifecycle Marketing & CRM Manager Why This Role Exists Seeking.com is the world's largest premium ... Partner with Finance, Product, and Engineering on subscription-state event reliability ...
Manager iGaming CRM Lifecycle Execution
Las Vegas, NV · On-site
$58K - $75K/yr
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): * CRM Lifecycle Execution Coordinators or Specialists Responsibilities * Design, implement, maintain all player lifecycles across all of Caesars ...
Manager iGaming CRM Lifecycle Execution
Las Vegas, NV · On-site
$58K - $75K/yr
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): * CRM Lifecycle Execution Coordinators or Specialists Responsibilities * Design, implement, maintain all player lifecycles across all of Caesars ...
Manager iGaming CRM Lifecycle Execution
$58K - $75K/yr
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): * CRM Lifecycle Execution Coordinators or Specialists At Caesars Digital, We Don't Just Play the Game - We Set the Standard. As a proud part of ...
Manager iGaming CRM Lifecycle Execution
$58K - $75K/yr
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): * CRM Lifecycle Execution Coordinators or Specialists At Caesars Digital, We Don't Just Play the Game - We Set the Standard. As a proud part of ...
Manager iGaming CRM Lifecycle Execution
Las Vegas, NV · On-site
$58K - $75K/yr
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): * CRM Lifecycle Execution Coordinators or Specialists At Caesars Digital, We Don't Just Play the Game - We Set the Standard. As a proud part of ...
Manager iGaming CRM Lifecycle Execution
Las Vegas, NV · On-site
$58K - $75K/yr
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): * CRM Lifecycle Execution Coordinators or Specialists At Caesars Digital, We Don't Just Play the Game - We Set the Standard. As a proud part of ...
Sales Operations & CRM Manager
Las Vegas, NV · On-site +1
$85K - $105K/yr
The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...
Sales Operations & CRM Manager
Las Vegas, NV · On-site +1
$85K - $105K/yr
The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...
Provide technical leadership and mentorship to engineering teams. * Support AI-enabled ... Hands-on experience designing CRM and BPM platforms. * 2+ years experience architecting AI ...
Provide technical leadership and mentorship to engineering teams. * Support AI-enabled ... Hands-on experience designing CRM and BPM platforms. * 2+ years experience architecting AI ...
The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...
The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...
The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...
The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements ... engineering teams including developers, testers and PMO to deliver a quality product and ...
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements ... engineering teams including developers, testers and PMO to deliver a quality product and ...
... engineering teams to deliver quality products and implementations. As a Senior Manager, you lead ... 365 CRM What Sets You Apart - Certifications Preferred - CRM: D365 Sales, Marketing, Service ...
... engineering teams to deliver quality products and implementations. As a Senior Manager, you lead ... 365 CRM What Sets You Apart - Certifications Preferred - CRM: D365 Sales, Marketing, Service ...
Integrate AI agents with CI/CD pipelines, testing tools, and developer environments. * Support ... CRM and BPM platforms. * Experience with software testing tools (Selenium, TestNG, JUnit)
Integrate AI agents with CI/CD pipelines, testing tools, and developer environments. * Support ... CRM and BPM platforms. * Experience with software testing tools (Selenium, TestNG, JUnit)
D365 CRM or Copilot/AI Technical Lead - Manager
$99K - $232K/yr
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and ...
D365 CRM or Copilot/AI Technical Lead - Manager
$99K - $232K/yr
Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and ...
PURPOSE OF POSITION Deliver CTI developed courseware through instruction/facilitation in a classroom environment and develop aircraft specific CRM courseware. MINIMUM QUALIFICATIONS Education:
PURPOSE OF POSITION Deliver CTI developed courseware through instruction/facilitation in a classroom environment and develop aircraft specific CRM courseware. MINIMUM QUALIFICATIONS Education:
Proven success leveraging Dynamics 365 CRM or ERP (D365, 2013, 2011 or 4.0 systems/core, external ... developers; and, Utilizing effectively written and verbal business communication skills with ...
Proven success leveraging Dynamics 365 CRM or ERP (D365, 2013, 2011 or 4.0 systems/core, external ... developers; and, Utilizing effectively written and verbal business communication skills with ...
Utilize ACV's Customer Relationship Management (CRM) and data analytics tools to analyze customer information and develop sales strategies for assigned customer base. * Promote marketing campaigns ...
Utilize ACV's Customer Relationship Management (CRM) and data analytics tools to analyze customer information and develop sales strategies for assigned customer base. * Promote marketing campaigns ...
Working knowledge of Customer Relationship Management software or systems such as Salesforce or Smartsheet. * Knowledge of third-party administrator operations and Taft Hartley organizations. *Please ...
Working knowledge of Customer Relationship Management software or systems such as Salesforce or Smartsheet. * Knowledge of third-party administrator operations and Taft Hartley organizations. *Please ...
Customer Relationship Management Developer information
Is a Customer Relationship Management Developer a good career?
What does a customer relationship management developer do?
How much do customer relationship management developers make?

Full-time
Re-posted 15 days ago
Job description
Fusion HCR is seeking a Dynamics 365 CRM Developer to support and enhance a newly implemented contact center platform within a large-scale hospitality and gaming environment. The developer will take ownership of a Microsoft-implemented Dynamics 365 Customer Service solution, enhancing functionality and supporting integrations with AI-driven tools and external systems.
Responsibilities:
• Support and enhance Microsoft Dynamics 365 Customer Service and Contact Center (Omnichannel) platform
• Develop and maintain custom plugins, workflows, and business rules using C# and Power Platform tools
• Customize forms, dashboards, and agent-facing interfaces to improve usability and performance
• Troubleshoot and resolve issues across CRM functionality and integrations
• Support contact center workflows including case routing, queues, and agent experience tools
• Assist with integrations between Dynamics 365 and external systems (including telephony and AI platforms)
• Collaborate with internal teams to optimize customer interaction flows and automation
• Troubleshoot integration issues and support ongoing enhancements
• Build and maintain Power Automate flows for case management, data movement, and process automation
• Support development of Power Apps (model-driven and canvas) as needed
• Contribute to automation initiatives, including AI-driven agent assist and workflow improvements
• Work with Dataverse and Azure-based services to support data flow and system integrations
• Assist with API development and system connectivity across internal and third-party platforms
• Support reporting and data visibility efforts through structured data models
Qualifications:
Required:
• 4+ years of experience with Microsoft Dynamics 365 CRM, specifically Customer Service module
• Hands-on experience with: C# plugins and custom workflows
• Hands-on experience with: Power Platform (Power Automate, Power Apps)
• Hands-on experience with: CRM customization (entities, forms, business rules)
• Experience integrating CRM systems with external applications or APIs
• Strong understanding of data modeling within Dataverse
• Ability to troubleshoot and support production systems in a fast-paced environment
Preferred:
• Experience with Dynamics 365 Contact Center / Omnichannel
• Background supporting contact center or call center environments (any platform)
• Exposure to telephony integrations (Avaya, Genesys, Five9, Amazon Connect, etc.)
• Experience with Azure services (Functions, Service Bus, Data Factory, etc.)
• Familiarity with AI-driven tools, automation, or agent-assist technologies
• Experience working in hospitality, gaming, or high-transaction environments
Company:
Fusion HCR offers recruiting, talent acquisition, consulting and other services. Founded in 2012, the company is headquartered in Raleigh, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Fusion HCR
Sourced by ZipRecruiter
Industry
Human resources consulting services
Company size
11 - 50 Employees
Headquarters location
Springboro, OH, US
Year founded
2012