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Customer Relations Agent Jobs in Florida (NOW HIRING)

Westgate Resorts

Guest Relations Agent

Kissimmee, FL · On-site

$16/hr

In this customer-focused role, you'll respond to guest inquiries, coordinate services such as ... As a Guest Relations Agent, you will: * Respond promptly to guest inquiries, requests, and concerns.

Westgate Resorts

Guest Relations Agent

Kissimmee, FL

$16/hr

In this customer-focused role, you'll respond to guest inquiries, coordinate services such as ... As a Guest Relations Agent, you will: * Respond promptly to guest inquiries, requests, and concerns.

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Customer Relations Agent information

What is the difference between Customer Relations Agent vs Customer Service Representative?

AspectCustomer Relations AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, retail, corporate officesCall centers, retail stores, online support
Employer & IndustryRetail, telecom, banking, hospitalityRetail, telecom, banking, hospitality
Primary FocusBuilding customer relationships, loyalty, feedbackHandling inquiries, resolving issues, providing info

While both roles involve direct customer interaction, Customer Relations Agents focus on fostering long-term relationships and customer loyalty, whereas Customer Service Representatives primarily address immediate inquiries and resolve issues. Both roles are essential in customer support and often overlap in skills and work environments.

Is customer relations a stressful job?

Customer relations agents often handle challenging interactions, which can lead to stress, especially when managing difficult customers or high call volumes. The job requires strong communication skills, patience, and the ability to remain calm under pressure, but stress levels vary depending on the work environment and individual resilience.

What is a customer relations agent?

A customer relations agent is a professional who interacts with customers to address inquiries, resolve issues, and ensure satisfaction. They often use communication skills, customer service tools, and problem-solving techniques to maintain positive relationships and support company goals.

What kind of job is a customer relations agent?

A customer relations agent is responsible for interacting with customers to address inquiries, resolve issues, and ensure satisfaction. The role often involves communication skills, problem-solving, and familiarity with customer service tools or software. It typically requires patience, good interpersonal skills, and may involve working in call centers or retail environments.

What cities in Florida are hiring for Customer Relations Agent jobs?

Cities in Florida with the most Customer Relations Agent job openings:

Customer Relations Agent jobs near you
Infographic showing various Customer Relations Agent job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Relations Representative - State Farm Agent Team Member

Gulf Breeze, FL • On-site

Blake Thomas - State Farm Agent
See more jobs at Blake Thomas - State Farm Agentexternal

$50K - $80K/yr

Other

Medical, PTO

Re-posted 4 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

As a Customer Relations Representative - State Farm Agent Team Member for Blake Thomas - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

Qualifications:

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

Compensation: $50,000.00 - $80,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gulf Breeze, FL and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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