Customer Project Manager Jobs in Gilbert, AZ (NOW HIRING)

At Kelso Building Services, we invest in our employees by providing the resources, support, and development opportunities needed to succeed. Our team is built around integrity, innovation, and delivering exceptional results for our customers. Join a company where you can make a meaningful impact while building a long-term career in a growing industry.

Kelso Building Services is seeking a Building Automation and Controls Project Manager to help lead the growth and execution of our expanding controls business. This role is responsible for overseeing projects from initial planning through completion, ensuring successful delivery of scope, schedule, budget, and customer expectations.

This is an ideal opportunity for a proactive, solutions-oriented professional who enjoys building processes, improving operations, and working in an environment where they can have a direct impact on business growth.

• Review contracts, specifications, and project requirements to define scope, identify deliverables, and establish labor and material requirements.

• Develop project plans that support successful execution while maintaining control of budgets, schedules, and resources.

• Monitor project performance by tracking estimated versus actual labor, materials, and costs.

• Ensure all projects begin with approved scopes of work, detailed estimates, and clearly defined timelines.

• Recruit, coordinate, and manage subcontractors to support project execution, specialized expertise, workforce needs, and cost objectives.

• Provide direction and expectations to supervisors and project teams regarding scheduling, reporting, quality standards, and safety requirements.

• Support field teams by removing obstacles and ensuring resources are available to keep projects moving forward.

• Conduct regular project meetings with sales and operations teams to review progress, scheduling, staffing requirements, and financial status.

• Maintain accurate documentation within company systems, including project updates, customer communications, submittals, RFIs, change orders, and approvals.

• Provide timely reporting and visibility into project status for internal stakeholders and customers.

• Maintain strong relationships with clients by providing responsive communication and professional project leadership.

• Coordinate all phases of project delivery, including installation, programming, quality control, commissioning, and closeout.

• Perform regular job site visits to verify progress, quality, safety compliance, and customer satisfaction.

• Address customer concerns promptly and ensure issues are resolved within established expectations.

• Prepare and organize project documentation including drawings, schedules, specifications, checkout documentation, and warranties.

• Coordinate final inspections, punch lists, and approvals with supervisors, customers, and internal teams.

• Ensure completed projects are properly transitioned and closed out according to company and customer requirements.

• Promote a safe work environment by supporting company safety initiatives and encouraging best practices across all project teams.

• Ensure supervisors and field personnel complete required inspections, quality checks, and final approvals before project completion.

• Strong communication, organization, and relationship-building skills

• Demonstrated ability to successfully manage projects from initiation through completion

• Experience interpreting contracts, project requirements, and technical documentation

• Ability to manage budgets, schedules, documentation, and competing priorities

• Strong customer service mindset with professional business judgment

• Ability to work independently, solve problems, and adapt in a fast-paced environment

• Experience managing subcontractors, vendors, or field teams preferred

• Willingness and ability to continuously learn new technologies, software platforms, and industry advancements

Our industry is constantly evolving, especially in the areas of building automation, controls, software, and connected technologies. The successful candidate must be curious, self-driven, and willing to stay current through research, hands-on learning, and continued education. The ability to quickly understand and adapt to new systems and technologies is essential.

• Competitive compensation

• Comprehensive medical benefits

• Paid time off

• 401(k) match program

• Opportunities for training, growth, and career advancement