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Customer Processing Representative Jobs in Toronto, ON

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Customer Service Representative

Mississauga, ON

Core Responsibilities: - Manage customer orders through Customer Service work processes and systems ... Representative - Salesforce.com experience is highly preferred. - Knowledge of the Order to Cash ...

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Hayward

Customer Service Representative

Oakville, ON · On-site

The Customer Service Representative provides accurate, timely, and professional support to ... Processes customer orders and order changes accurately, verifying purchase order details, pricing ...

Black Viper Consulting

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Customer Sales Representative

Etobicoke, ON · On-site

CA$600 - CA$1.2K/wk (+ commission)

Our Customer Sales Representatives also educate our customers about all program and client ... Collaborate as part of the dynamic office team and actively seek to improve workflows and processes ...

U-Haul

Customer Service Representative

Toronto, ON

CA$17.60 - CA$18.60/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Information obtained during this process will only be shared on a need to know basis.

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Customer Processing Representative information

What is the difference between Customer Processing Representative vs Customer Service Associate?

AspectCustomer Processing RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma typically sufficient
Work EnvironmentOffice setting, processing transactions, data entryRetail, call centers, or office environments assisting customers
Employer & Industry UsageFinancial services, retail, healthcareRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on processing customer transactions and dataEmphasizes direct customer interaction and support

The main difference is that Customer Processing Representatives primarily handle transaction processing and data entry tasks, often in office settings, while Customer Service Associates focus on direct customer interactions, providing support and resolving issues. Both roles are essential in customer service industries but serve different functions within the customer experience.

What is a customer processing representative?

A customer processing representative is responsible for handling customer transactions, verifying information, and ensuring accurate processing of orders or payments. They often use computer systems and may need strong attention to detail and communication skills to resolve issues efficiently.

Customer Service Representative

Woodbridge, ON

PH Vitres D'auto
See more jobs at PH Vitres D'autoexternal

Full-time

Re-posted 8 days ago

Job description

Job Description – Customer Service Representative Title Customer Service Representative Reports To Office Coordinator   Summary The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer complaints, inquiries and processing transactions. CSR follows all bank procedures and policies when providing customer service. CSR participates in all assigned training, setting and meeting personal goals. CSR understands his/her role as brand ambassador and provides positive brand experiences to all customers.   Job Duties * Maintaining and growing sales relationships with existing clients * Identifying and soliciting potential clients * Assessing clients' needs, recommending or assisting in the selection of appropriate goods or services, and negotiating prices of other sales items * Providing input into product design where goods or services must be tailored to suit clients' needs * Developing sales presentations, proposals, or other materials to illustrate benefits from use of good or service * Estimating costs of installing and maintaining equipment or service * Preparing and administering sales contracts and maintaining customer records * Consulting with clients after sale to resolve problems and to provide ongoing support * Handling Customer’s phone ordering.   Requirements * High school diploma or GED required * A certificate or diploma in a related field preferred * Strong customer service and troubleshooting skills * Able to effectively communicate both verbally and in writing * Able to work well under pressure * Strong attention to detail * Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times * Computer literate, including effective working skills of MS Word, Excel and e-mail * Proven data entry and typing skills * Professional appearance and manners * Strong work ethic and positive team attitude * Strong skills for sales