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Customer Operations Leader Jobs in Draper, UT (NOW HIRING)

Barry's

Client Operations Lead

Salt Lake City, UT · On-site

$17/hr

Serve as studio leader in absence of GM/AGM/COS * Assess customer needs, maintain quality standards ... Deliver operational excellence in all studio processes * Ensure a clean and welcoming atmosphere at ...

Packsize

Billing Operations Lead

Salt Lake City, UT · On-site

... team leadership, and issue resolution. The Lead will oversee the day-to-day workflow for the ... Translate customer contractual terms into billing instructions, including pricing, billing ...

Ezarc Solutions

OSM Operations Manager

Lehi, UT · On-site

Cross-Functional & Customer Leadership * Foster strong collaboration across Project Management, Engineering, Purchasing, Operations, Fabrication, Assembly, VDC, Quality, Safety, Logistics, Sales, and ...

Ezarc Solutions

OSM Operations Manager

Lehi, UT · On-site

$195K - $225K/yr

Cross-Functional & Customer Leadership * Foster strong collaboration across Project Management, Engineering, Purchasing, Operations, Fabrication, Assembly, VDC, Quality, Safety, Logistics, Sales, and ...

Ezarc Solutions

OSM Operations Manager

Lehi, UT · On-site

$195K - $225K/yr

OSM Operations ManagerDepartment: Off-Site Manufacturing (OSM)Reports To: Director of OSMFLSA ... leadership to identify root causes and implement corrective actions.Cross-Functional & Customer ...

Wendy's

Customer Service Manager

Tooele, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ...

Wendy's

Customer Service Manager

Bluffdale, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ...

Wendy's

Customer Service Manager

Draper, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ...

Wendy's

Customer Service Manager

Lake Point, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ...

Wendy's

Customer Service Manager

Eagle Mountain, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ...

Wendy's

Customer Service Manager

Bluffdale, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and ...

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Showing results 41-60

All JobsCustomer Operations Leader JobsCustomer Operations Leader Jobs in Draper, UT

Customer Operations Leader information

See Draper, UT salary details

$12

$26

$60

How much do customer operations leader jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer operations leader in Draper, UT is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $28.99 per hour, depending on experience, location, and employer.

CUSTOMER SVC/DEPT LEADER

Riverton, UT • On-site

Smith's Food and Drug
Retail • 5 - 10K employees
Learn more about Smith's Food and Drugexternal

Other

Posted 9 days ago

Smith's Food and Drug rating

6.0

Company rating: 6.0 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Minimum

  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations
  • Retail or Customer Service experience
  • Promote trust and respect among associates.
  • Communicate company, department, and job specific information to associates.
  • Collaborate with associates and promote teamwork to help achieve company/store goals.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
  • Monitor and control supply expenses for the department.
  • Manage cash control, sales and cash items and records for the store.
  • Manage the scheduling of Front-end associates to provide adequate department coverage.
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
  • Develop and implement a department business plan to achieve desired results.
  • Create and execute sales promotions in partnership with store management.
  • Implement the period promotional plan for the department.
  • Stay current with present, future, seasonal and special ads.
  • Monitor and control expenses for the department.
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
  • Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
  • Plan, organize and supervise the inventory process.
  • Train department associates on inventory/stocking and Computer Assisted Ordering.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Oversee and manage the efficient operations of all functions and activities of the Front-end.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Assists management in the supervision and coaching of front end associates in the performance of their duties.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

What Smith's Food and Drug employees say

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