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Customer Information Service Representative Jobs in Rio Rancho, NM

Teller/CSR

Los Lunas, NM ยท On-site

$16/hr

We are looking for a dependable Teller/CSR to support daily customer transactions and front-line ... Enter transaction details and customer information into internal systems while keeping records ...

Be Seen First

Bilingual Customer Service Representative Full-Time Seasonal | $15-17 per Hour | English and ... Handle student and customer information carefully. * Represent Campos Photography professionally in ...

CSR

Albuquerque, NM

$15 - $20/hr

Position Summary The CSR serves as a primary point of contact for customers, delivering accurate information and maintaining a high level of service. You will handle inbound questions, troubleshoot ...

Customer Service Representative

Rio Rancho, NM ยท On-site

$14.50 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Information obtained during this process will only be shared on a need to know basis.

Customer Service Representative

Albuquerque, NM ยท On-site

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Information obtained during this process will only be shared on a need to know basis.

Customer Service Representative Location : Location US-NM-Rio Rancho Location/Org Data : Name Rio ... Workplace Discrimination is Illegal - click here for more information California Consumer Privacy ...

Customer Service Representative Location : Location US-NM-Albuquerque Location/Org Data : Name ... Workplace Discrimination is Illegal - click here for more information California Consumer Privacy ...

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Customer Information Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do customer information service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer information service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.
Infographic showing various Customer Information Service Representative job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Albuquerque, NM โ€ข On-site

$15.50 - $21/hr

Other

Re-posted 14 days ago


Job description

Inside Sales Representative - ServiceTitan Expert

We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As an ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.

Responsibilities:

  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.

Requirements:

  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!