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Customer Implementation Engineer Jobs in Colorado

Otava, LLC

Implementation Engineer

Denver, CO · On-site

Execute customer implementation projects according to approved Statements of Work. * Install ... Solutions Engineering * Technical Services * Platform Engineering * Customer Success * Network ...

Offstream

Implementation Engineer

Denver, CO · On-site

$100K - $160K/yr

You will own the success of our customer implementations. This means taking a project from signed ... Work closely with engineering to flag where the platform needs new functionality versus where a ...

Offstream

Implementation Engineer

Denver, CO · On-site

$100 - $160K/hr

You will own the success of our customer implementations. This means taking a project from signed ... Work closely with engineering to flag where the platform needs new functionality versus where a ...

Neara

Director, Customer Implementation

Denver, CO · On-site

$180K - $250K/yr

We use advanced machine learning to create engineering-grade, physics enabled digital twins of ... Your mission is simple: move the needle for the customer. You aren't here to manage a contract, you ...

Neara

Director, Customer Implementation

Denver, CO · On-site

We use advanced machine learning to create engineering-grade, physics enabled digital twins of ... Your mission is simple: move the needle for the customer. You aren't here to manage a contract, you ...

TRACKVIA INC

Implementation Engineer

Denver, CO · On-site

$80K - $100K/yr

Position Overview As an Implementation Engineer you will work with new and existing customers to build and architect their customized applications on the TrackVia platform. As part of the Technical ...

Leidos

Network Implementation Engineer

Aurora, CO · On-site

$73K - $132K/yr

The Digital Modernization Sector at Leidos has an opening for a Network Implementation Engineer to ... Interpret customer requirements and apply standard design approaches for service delivery. Fully ...

Fairygodboss

Network Implementation Engineer

Aurora, CO · On-site

$73K - $132K/yr

... Implementation Engineer to support computer data communications systems, providing design ... Interpret customer requirements and apply standard design approaches for service delivery. Fully ...

Google

Network Implementation Engineer

Thornton, CO · On-site

About the job As a Network Implementation Engineer, you will be the initial point of our efforts to ... Interface with high-level customers communicating repair status and updates as needed. Information ...

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Customer Implementation Engineer information

What does a customer implementation engineer do?

A customer implementation engineer is responsible for deploying and configuring products or services for clients, ensuring successful integration with existing systems. They often provide technical support, troubleshoot issues, and collaborate with sales and support teams to meet customer needs, typically using tools like APIs and deployment platforms. Strong communication and technical skills are essential for this role.

What cities in Colorado are hiring for Customer Implementation Engineer jobs?

Cities in Colorado with the most Customer Implementation Engineer job openings:

Infographic showing various Customer Implementation Engineer job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Implementation Engineer

Denver, CO • On-site

Otava, LLC
IT Services • 51 - 200 employees
Learn more about Otava, LLCexternal

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

The Implementation Engineer is responsible for the technical execution of customer implementation projects across OTAVA's cloud, infrastructure, backup, disaster recovery, networking, and security solutions.
Working closely with the Manager of Implementation, Solutions Engineering, Technical Services, and Customer Success teams, this role deploys, configures, validates, and documents customer environments while ensuring projects are delivered on time and according to design.
The Implementation Engineer serves as a technical resource throughout the implementation lifecycle and provides a smooth transition from project delivery into ongoing operations.
Responsibilities
  • Execute customer implementation projects according to approved Statements of Work.
  • Install, configure, migrate, and validate cloud and infrastructure solutions.
  • Perform implementation activities for compute, storage, networking, backup, disaster recovery, and security services.
  • Participate in project kickoffs and technical planning sessions.
  • Ensure implementation milestones are completed on schedule.

Technical Implementation
  • Deploy VMware, virtualization, storage, networking, and cloud infrastructure solutions.
  • Configure backup and disaster recovery environments.
  • Perform customer migrations with minimal disruption.
  • Execute system testing and validation before customer acceptance.
  • Troubleshoot implementation issues and coordinate resolution with Engineering teams.

Documentation
  • Produce accurate implementation documentation.
  • Update implementation runbooks and technical procedures.
  • Maintain project records within Jira and related project management tools.
  • Document customer configurations and operational handoffs.

Customer Engagement
  • Provide technical guidance throughout implementation projects.
  • Participate in customer meetings when required.
  • Communicate project status and technical risks.
  • Ensure customer expectations remain aligned with implementation scope.

Cross Functional Collaboration
  • Work closely with:

    • Solutions Engineering
    • Technical Services
    • Platform Engineering
    • Customer Success
    • Network Engineering

  • Support successful transition from implementation into operational support.

Continuous Improvement
    • Identify opportunities to improve deployment processes.
    • Recommend automation opportunities.
    • Assist with development of implementation standards and best practices.
    • Participate in knowledge sharing across engineering teams.

Experience
  • 10+ years implementing enterprise infrastructure solutions.
  • Experience with managed services, hosting, or cloud providers.
  • Hands-on experience implementing customer environments.
  • Experience working on customer-facing technical projects.

Knowledge, Skills, and Abilities
  • VMware vSphere
  • VMware Cloud Foundation (preferred)
  • Windows Server
  • Networking fundamentals (DNS, DHCP, VLANs, Routing)
  • Storage technologies
  • Backup solutions (Veeam preferred)
  • Disaster Recovery
  • Microsoft Azure fundamentals
  • Active Directory
  • Virtualization
  • Security best practices
  • Strong troubleshooting skills
  • Excellent customer communication
  • Ability to manage multiple concurrent implementation projects
  • Strong documentation skills
  • Ability to work independently
  • Excellent organizational skills
  • Ability to prioritize changing workloads
  • Team-oriented mindset
  • Strong analytical thinking

Education
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.

Certifications
One or more relevant industry recognized certifications:
  • VMware VCP
  • VCF certification
  • Veeam VMCE
  • Microsoft Azure Administrator

What We Offer:
Competitive base salary ($ 115 -125 K) depending on experience and certifications) plus bonus, 401(k) match, health insurance, generous PTO, paid volunteer time off, and working with world-class co-workers who are just as dedicated and as awesome as you are.
What about Otava?
At Otava, we are people empowering people to enable growth. We are excited for you to join us!
As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing. We're creative thinkers who love to serve others, automate where possible, and change when required. Above all, we love to help our clients. We aim for superior client service in everything we do and strive to get even better.
Sound like you? Come join us!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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