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Customer Engineer Intern Jobs in Peru, IN (NOW HIRING)

The position also supports operational functions, customer service, and community engagement while ... Intern Supervision and Mentorship: Supervise Interns in daily work activities, provide coaching in ...

Customer Engineer Intern information

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What job categories do people searching Customer Engineer Intern jobs in Peru, IN look for? The top searched job categories for Customer Engineer Intern jobs in Peru, IN are:
What cities near Peru, IN are hiring for Customer Engineer Intern jobs? Cities near Peru, IN with the most Customer Engineer Intern job openings:

Vocational Coach (50 East Cafe)

Josiah White's

Wabash, IN • On-site

$16 - $18/hr

Full-time

Posted 8 days ago


Josiah White's rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Status: Regular, Full-time, Non-exempt


Position summary: The Vocational Coach role is part of our for Growing Teens for Life vocational and workforce development program. The person in this position provides hands-on instruction, supervision, and mentorship to Interns, helping them develop practical job skills and workplace readiness in preparation for employment following residential placement. This role collaborates closely with the 50 East Garden Center and Cafe leadership team and residential treatment teams to deliver meaningful, skill-based work experiences across café, storefront, and greenhouse operations. The Vocational Coach ensures that daily tasks support both business needs and individualized learning goals, while fostering a Christ-centered environment that promotes personal growth, responsibility, and positive relationships. The position also supports operational functions, customer service, and community engagement while maintaining a safe, structured, and supportive learning environment for Interns.


Qualifications:

  • A Christian with strong convictions who is also in agreement with Josiah White’s mission statement, Statement of Faith, and Code of Conduct.

  • Must be 21 years of age or older.

  • A high school diploma or equivalent is required.

  • Prior experience working with youth in a mentorship capacity is required.

  • Previous experience in food service is preferred.


Essential job functions:

  • Cafe Operations and Food Service: Maintain the day-to-day operations of the café by preparing food and drinks, ensuring food safety and sanitation standards are met, monitoring supply levels, stocking products, operating and maintaining café equipment, completing opening and closing procedures, and ensuring the café remains clean and fully operational.

  • Collaboration and Program Integration: Work closely with leadership and treatment teams to align work assignments with therapeutic goals and certification opportunities.

  • Experiential Learning and Skill Development: Facilitate hands-on training in a cafe setting while teaching Interns about food service and hospitality skills, including food preparation, beverage service, customer service, point-of-sale operations, cash handling, sanitation and food safety practices, and inventory management, as well as employability and soft skills aligned with their individualized learning goals.

  • Intern Supervision and Mentorship: Supervise Interns in daily work activities, provide coaching in social, interpersonal, and life skills, and support mentoring relationships in coordination with the treatment team.

  • Crisis Intervention and Safety Management: Address behavioral concerns, manage conflict, administer basic first aid, and implement approved MindSet intervention techniques to maintain a safe environment.

  • Operational Support and Customer Service: Perform daily 50 East business operations in the storefront or greenhouse as needed, ensure excellent customer service, manage transactions and inventory, and maintain an organized environment.

  • Faith-Based Engagement and Community Representation: Promote a Christ-centered environment through spiritual programming support and serve as a positive liaison within the organization and the broader community.


Work Schedule: This position requires, on average, 40 hours per week. Normal work hours are Monday through Friday from 6 am to 3 pm. Vocational Coaches are also required to work a rotating schedule on Saturdays. However, depending on the project cycles and workflow demands, additional hours or workday schedule changes may be required.


Physical Demands & Work Environment: The employee in this role will work primarily in a cafe and food service environment, but may also work in the greenhouse and retail storefront. The role involves regular exposure to food odors and preparation areas, commercial kitchen equipment, cleaning supplies, varying temperatures due to hot surfaces, ovens, and coffee equipment, and moderate noise levels from kitchen equipment, customers, and cafe operations. The employee must be able to stand and walk for extended periods, lift, carry, push, or pull supplies, inventory, or equipment up to 50 pounds, bend, stoop, kneel, reach and twist frequently, and successfully complete Mindset, our crisis and de-escalation curriculum, and CPR/First Aid training, which requires the ability to get on the floor, on knees, and back up.


Principles of Teaching Family Model will be incorporated into the culture. We are committed to fostering a workplace where all individuals–staff, children, and families–are treated with compassion, respect, and dignity. Our ministry seeks to serve each child and family with empathy, cultural sensitivity, and grace.


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