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Customer Engineer Intern Jobs in Moscow, ID (NOW HIRING)

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

Digital Analyst Internships

Moscow, ID · On-site

$85K - $101K/yr

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Customer Engineer Intern information

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Moscow, ID?

For Customer Engineer Intern jobs in Moscow, ID, the most frequently searched job titles are:

What cities near Moscow, ID are hiring for Customer Engineer Intern jobs?

Cities near Moscow, ID with the most Customer Engineer Intern job openings:

Infographic showing various Customer Engineer Intern job openings in Moscow, ID as of June 2026, with employment types broken down into 27% Internship, 39% Full Time, and 34% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

$24.25 - $33/hr

Part-time

Retirement

Posted 6 days ago


Schweitzer Engineering Laboratories rating

9.1

Company rating: 9.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

5th of 159 rated electronics manufacturers


Job description

Schweitzer Engineering Laboratories (SEL) is looking for someone to join our Information Services Team as a Software Engineer Intern in Pullman, Washington. Ideal candidates for this position are organized, adaptable and eager to solve problems. We're seeking motivated students, who can work part-time during the academic year and full-time during the summer.

A typical day as a Software Engineer Intern might include:

  • Be a champion for appropriate AI usage at SEL-listen, educate, answer support questions, help identify learning sources.

  • Document best practices that can be shared with others.

  • Explore AI and data integration with M365 Copilot, Fabric, Work IQ, Copilot Studio, Foundry, Azure, and local services.

  • Experiment and test new Microsoft Frontier features, tools, and agents, helping us understand capabilities.

  • Learn how to configure and deploy the various types of M365 agents.

  • Collaborate with internal customers and vendors to understand requirements for MCP servers.

  • Understand security requirements around AI tools, MCP servers, and AI harnesses.

  • Explore AI integration with Microsoft Power Platform.

  • Research regulatory requirements around the use and deployment of AI tools.

  • Follow and apply SEL Values, Principles of Operations, and World Class Manufacturing Principles.

  • Understand. Create. Simplify.

  • Other duties as assigned.

This job might be for you if:

  • Current student pursuing a degree in MIS, computer science, information systems, data analytics, cybersecurity, or a related field

  • Strong communicator with the ability to explain technical concepts to all audiences

  • Demonstrated interest in AI, automation, and emerging technologies

  • Experience with programming languages such as C#, JavaScript, Python, or similar

  • Strong problem-solving and troubleshooting skills

  • Self-motivated, curious, and eager to learn new technologies

It is a plus if you have:

  • Experience with coursework, personal projects, labs, or hackathons involving AI, data analysis, or automation

  • Experience teaching or speaking in front of groups on technical topics

About our team:

Information Services is helping shape how AI is used across SEL. We explore emerging technologies, develop practical solutions, and help employees use AI responsibly to improve productivity, quality, and business processes. As an intern, you'll gain hands-on experience with AI technologies, contribute to real business initiatives, and help drive the future of AI at SEL.

About Schweitzer Engineering Laboratories

SEL designs, manufactures, and supports products and systems that protect, monitor, control, and automate electric power systems. Our technologies help detect faults, prevent equipment damage, and reduce the impact of power outages. Our mission is to make electric power safer, more reliable, and more economical. Employees contribute to practical, high-quality solutions used every day, where attention to detail and quality directly support the reliability of the electric grid.

Location

Pullman, WA-This position is located inPullman, WA. Nestled in Eastern Washington, offering an exceptional quality of life. Embrace the charm of small-town living with spacious surroundings, no traffic hassles, and easy access to outdoor adventures in nearby mountains, rivers, and forests. Plus, benefit from excellent schools and universities in the area.

Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support our interns.

  • School matters. SEL managers work with their interns to arrange flexible schedules that accommodate classes and studying while working part-time during the school year.

  • We challenge and rely on our interns to contribute high-quality work that adds value to our company and gives you an advantage with real-world experiences when seeking jobs after graduation.

  • We aim to bring great talent to SEL and although not guaranteed, interns are frequently hired for full-time roles upon graduation.

  • Ask our team about other intern benefits including wellness resources, community connection, and kickstarting retirement savings.

Pay Range Data - $24.25 - $33.00 hourly

Our intern pay is determined based on the internship role (the work you would be doing) and your year in school (when you plan to graduate). Talk with your recruiter if you are curious about the rate for your year in school.

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAMfilteror reach out to us at careers@selinc.com.

SEL is an Equal Opportunity Employer: Vets/Disabled.


What Schweitzer Engineering Laboratories employees say

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