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Customer Engineer Intern Jobs in Montclair, NJ (NOW HIRING)

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Customer Engineer Intern information

What does a customer engineer intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What are the key skills and qualifications needed to thrive as a customer engineer intern?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What types of projects and responsibilities can a customer engineer intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Montclair, NJ?

For Customer Engineer Intern jobs in Montclair, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Engineer Intern jobs in Montclair, NJ look for?

The top searched job categories for Customer Engineer Intern jobs in Montclair, NJ are:

What cities near Montclair, NJ are hiring for Customer Engineer Intern jobs?

Cities near Montclair, NJ with the most Customer Engineer Intern job openings:

Mechanical Engineering Intern, Space Systems (Summer 2027)

Marotta Controls, Inc.

Montville, NJ โ€ข On-site

$18 - $24/hr

Full-time, Temporary, Internship

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Elevate your career at Marotta Controls, a New Jersey Top Workplace four years running! Dedicated to innovation, quality and excellence, we deliver cutting edge control systems for the Aerospace amp; Defense industry. At Marotta, we value bold thinking and teamwork, and we empower our employees to push boundaries while delivering top-tier solutions to our customers. Our team fosters a fun, collaborative culture where creativity and technical excellence thrive! Your next big opportunity starts here. Be part of a company where your work supports a mission that makes a differenceโ€”apply today!
Mechanical Engineering Intern, Space Systems (Summer 2027)
Responsibilities:
  • Design and analyze novel aerospace control components.
  • Write assembly procedures, special processes, test reports, and other technical documents.
  • Search for sources of supply of components and special process vendors.
  • Support design and validation of fixtures for assembly and test operations.
  • Product specification review and compliance analysis.
  • Create training documents with verification tests.
  • Review and create Engineering drawings with a focus on tolerance stack-ups, design feasibility, product improvement, and compliance with specifications.
  • Participate in selected Design Reviews to help present design parameters.
  • Perform basic trigonometry and solid geometry calculations, when needed.
  • Work with other engineers in a team environment.
Required Qualifications:
  • Excellent mechanical aptitude.
  • Strong interest in Aerospace design.
  • Proficient in 3D CAD. Pro-E preferred.
  • Excellent grades, especially in core engineering courses.
  • Must work precisely, accurately, and with close attention to all details.
  • High level of system aptitude and knowledge.
  • Advanced organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Must be a US Citizen
Education:
  • High school thru post graduate degree students are encouraged to applyโ€ฏโ€“ Mechanical, Aerospace, Materials Engineering, or equivalent.โ€ฏ
Work Environment:
  • This job interacts both in a professional office environment and a manufacturing/machine shop environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, as well as environments inclusive of the appropriate eye, hearing and foot protection (as required).
Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to see, talk and hear.
  • The Engineering Intern is frequently required to reach with hands and arms, and to use hands to finger, handle or feel
  • The Engineering Intern is frequently required to sit at length, stand, walk, and move about the facility.
  • The Engineering Intern may be required to lift and/or move items weighing up to 20 pounds
Position location Montville or Parsippany, NJ TBD
Pay Range: $18 - $24/hr
Relocation assistance will not be provided.
Many of our contracts require proof that you are a U.S. citizen and/or that an export license has been obtained for employees who are citizens of certain countries. Your employment, both initially and continually thereafter, is conditioned on production of such proof of citizenship and/or any export license that may be required to comply with any and all applicable laws, regulations, or executive orders, or required by Federal, State, or local government contracts.
At Marotta Controls, we are committed to a fair, performance-driven compensation approach that promotes consistency across all levels of our organization. We ensure that pay decisions are free from bias, based on objective criteria, and are regularly reviewed.
Your level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency.
Additionally, we offer a highly competitive compensation package for this opportunity, including incentive compensation and a comprehensive suite of premium benefits. These include medical, prescription, dental, vision, life, and disability insurance, a 401(k) plan with company match, tuition assistance, paid vacation, sick and personal days, paid holidays, and flexible scheduling options such as compressed workweeks. We value and reward employee achievements and host multiple engagement events each quarter to foster a strong, supportive workplace culture.
Please visit our website at www.marotta.com to learn more about us and to apply. Check out all our openings at https://marotta.com/job-openings/
VETERANS ARE ENCOURAGED TO APPLY
No agencies, please.