Customer Engineer Intern Jobs in Decatur, GA (NOW HIRING)

Location: Alpharetta, GA (hybrid)

Reports to: US Lead Solution Engineer

Travel: None

About Stonebranch

Stonebranch builds IT orchestration and automation solutions that transform business IT environments from simple IT task automation into sophisticated, real-time business service orchestration. No matter the degree of automation, the Stonebranch platform is simple, modern, and secure. Using Stonebranchs Universal Automation Center (UAC), enterprises can seamlessly orchestrate workloads and data across hybrid IT environments. Headquartered in Atlanta, Georgia, with points of contact and support throughout the Americas, Europe, and Asia, Stonebranch serves some of the worlds largest financial, manufacturing, healthcare, travel, transportation, energy, and technology institutions.

Your Part in this Growth Story

As a Solution Engineer Intern at Stonebranch, youll play an active role in our mission to empower enterprises with modern IT automation and orchestration. Youll collaborate closely with experienced Solution Engineers to support technical evaluations, customer engagements, and proof-of-concept projects. This hands-on role offers a unique opportunity to learn how innovative automation solutions are designed, presented, and implemented across some of the worlds leading organizations. Your contributions will directly help shape the customer experience and support Stonebranchs continued global growth.

Position Type and Expected Working Schedule

This is an internship position that is expected to last approximately 6 months, with the potential for extension or conversion to full-time employment at the end of the term based on performance and business needs. Priority will be given to candidates who are local to the Metro Atlanta area, who have recently graduated or will graduate within 6 months, and who are seeking a long-term opportunity.

This is a hybrid position 3 days per week onsite, 2 days per week remote and working hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. This position is based out of our global Headquarters in Alpharetta, GA, and reports to the Lead Systems Engineer for the US.

Your Impact on The Organization

As a Solution Engineer Intern, you will play a vital role in supporting our pre-sales efforts and ensuring customer success. Your key responsibilities will include:

• Support sales and solution engineers in customer interactions to help understand technical needs, business challenges, and automation requirements.
• Work alongside the sales team and partner teams to analyze and understand customer requirements and help deliver customer-specific solutions.
• Test and validate product integrations across various platforms and environments to ensure seamless functionality.
• Prepare and deliver compelling product demonstrations tailored to customer requirements and use cases.
• Develop and maintain customized integrations to enhance Stonebranch's product capabilities.
• Document integration configurations, best practices, and technical solutions.
• Support the sales and solution engineering teams in Proof of Concepts, such as answering the RFI (Request for Information) documents.

What You Will Bring to the Team

Technical Proficiency

• Bachelors degree or higher in Computer Science, Information Technology, or a related field OR working toward a degree in those fields.
• Experience with Python programming, including writing scripts and developing integrations.
• Familiarity with Windows and Linux/Unix operating systems; comfortable navigating and troubleshooting in both environments.
• Understanding of cloud platforms such as AWS, Microsoft Azure, or OpenStack; exposure to containers or virtualization technologies is a plus.
• Basic knowledge of database technologies like Oracle, MySQL, and PostgreSQL, including database management concepts.
• Exposure to web application servers (e.g., Tomcat) and programming languages such as Java or shell scripting.
• Mainframe or IBM iSeries experience is a plus but not required.

Analytical and Problem-Solving Skills

• Strong analytical mindset with the ability to diagnose technical issues and develop creative solutions.
• Eagerness to learn complex systems and quickly apply new technical concepts.

Communication and Collaboration

• Excellent verbal and written communication skills with the ability to explain technical information clearly.
• Strong interpersonal skills and a collaborative spirit for working effectively with both technical and non-technical teams.
• Self-motivated, proactive, and able to work independently while contributing to team success.

Personal Attributes

• Enthusiasm for learning and growing in a technical sales engineering environment.
• Detail-oriented, organized, and comfortable managing multiple priorities in a dynamic setting.
• Fluency in English; additional languages such as German, French, or Spanish are a plus.

Why Youll Love Stonebranch

• Meaningful Work: Contribute to innovative automation solutions that help global enterprises modernize their IT operations.
• Career Growth: Gain real-world experience through hands-on projects, mentorship, and learning opportunities from experienced Solution Engineers and technical experts.
• Award-Winning Culture: Join a company recognized as a Top Workplace by the Atlanta Journal-Constitution in 2022, 2023, and 2025 a reflection of our commitment to collaboration, inclusion, and employee satisfaction.
• Engaging Environment: Enjoy regular social events and team activities that build lasting relationships with your colleagues.
• Convenient Location: Work onsite in our modern Alpharetta, Georgia office an accessible, dynamic hub in North Atlanta.
• Industry Exposure: Partner with enterprise customers across diverse industries including financial services, manufacturing, healthcare, and technology.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.