Professional Services and Escalation Engineer I Location: Wichita, Kansas Job Type: Full-time ... We are dedicated to delivering high-quality products and services to help our customers achieve ...
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Professional Services and Escalation Engineer I Location: Wichita, Kansas Job Type: Full-time ... We are dedicated to delivering high-quality products and services to help our customers achieve ...
Project Engineer I
Wichita, KS · Hybrid
$143K - $197K/yr
IAS tailors solutions to customer cost, performance, and schedule requirements and designs to ... As a Project Engineer I you will support planning, coordination, and execution of the engineering ...
Project Engineer I
Wichita, KS · Hybrid
$143K - $197K/yr
IAS tailors solutions to customer cost, performance, and schedule requirements and designs to ... As a Project Engineer I you will support planning, coordination, and execution of the engineering ...
Stress Engineer I
Wichita, KS · On-site
$52.50 - $72/hr
... Engineer I to join our Engineering Team based in Wichita, KS . This position supports the ... Develop materials for team related briefings to internal and/or external customers. * Able to ...
Stress Engineer I
Wichita, KS · On-site
$52.50 - $72/hr
... Engineer I to join our Engineering Team based in Wichita, KS . This position supports the ... Develop materials for team related briefings to internal and/or external customers. * Able to ...
Project Engineer I
Overland Park, KS · On-site
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
Project Engineer I
Overland Park, KS · On-site
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
The Civil Engineer I is responsible for performing basic civil engineering tasks for electrical ... customer requirements. * Performs other related duties as required and assigned. The and ...
The Civil Engineer I is responsible for performing basic civil engineering tasks for electrical ... customer requirements. * Performs other related duties as required and assigned. The and ...
Civil Engineer I
Olathe, KS · On-site
The Civil Engineer I is responsible for performing basic civil engineering tasks for electrical ... customer requirements. * Performs other related duties as required and assigned. The and ...
Civil Engineer I
Olathe, KS · On-site
The Civil Engineer I is responsible for performing basic civil engineering tasks for electrical ... customer requirements. * Performs other related duties as required and assigned. The and ...
Civil Engineer I
Olathe, KS · On-site
The Civil Engineer I is responsible for performing basic civil engineering tasks for electrical ... customer requirements. * Performs other related duties as required and assigned. The and ...
Civil Engineer I
Olathe, KS · On-site
The Civil Engineer I is responsible for performing basic civil engineering tasks for electrical ... customer requirements. * Performs other related duties as required and assigned. The and ...
Network Engineer I
Wichita, KS · On-site
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have ... The Network Engineer I will provide broad technical expertise and remote technical assistance as ...
Network Engineer I
Wichita, KS · On-site
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have ... The Network Engineer I will provide broad technical expertise and remote technical assistance as ...
Network Engineer I
Wichita, KS · On-site
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have ... The Network Engineer I will provide broad technical expertise and remote technical assistance as ...
Network Engineer I
Wichita, KS · On-site
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have ... The Network Engineer I will provide broad technical expertise and remote technical assistance as ...
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
... customers, vendors and any other persons or organization with whom interaction is required to ... Civil Engineer I: * Bachelor's degree in civil engineering or a related engineering field of study ...
... customers, vendors and any other persons or organization with whom interaction is required to ... Civil Engineer I: * Bachelor's degree in civil engineering or a related engineering field of study ...
The Supply Chain Quality Engineer I role provides hands-on experience in aerospace manufacturing ... Work on real-world quality challenges that directly impact our products and customers * Learn from ...
The Supply Chain Quality Engineer I role provides hands-on experience in aerospace manufacturing ... Work on real-world quality challenges that directly impact our products and customers * Learn from ...
IAS tailors solutions to customer cost, performance, and schedule requirements and designs to ... As a Project Engineer I you will support planning, coordination, and execution of the engineering ...
IAS tailors solutions to customer cost, performance, and schedule requirements and designs to ... As a Project Engineer I you will support planning, coordination, and execution of the engineering ...
Process Automation Engineer I and II - Onsite - Lenexa, KS (Kansas City) - Multiple Openings
Lenexa, KS · On-site
Ongoing safety and customer service training. * Ongoing training on various company functions as an Employee-Owner to broaden business acumen. Opportunities to make an Impact: * Providing engineering ...
Process Automation Engineer I and II - Onsite - Lenexa, KS (Kansas City) - Multiple Openings
Lenexa, KS · On-site
Ongoing safety and customer service training. * Ongoing training on various company functions as an Employee-Owner to broaden business acumen. Opportunities to make an Impact: * Providing engineering ...
Senior Civil/Structural Engineer I
Overland Park, KS · On-site
$99K - $134K/yr
As a Senior Engineer I, you will be providing structural engineering for complex cooling tower ... as customers. * Train new engineering employees and assist internal sales team. * Develop new ...
Senior Civil/Structural Engineer I
Overland Park, KS · On-site
$99K - $134K/yr
As a Senior Engineer I, you will be providing structural engineering for complex cooling tower ... as customers. * Train new engineering employees and assist internal sales team. * Develop new ...
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
Asphalt Yard Process Engineer I
Newton, KS · On-site
$64K - $88K/yr
... customers, and especially your community. Under this roof, we define the future while leading the ... Continuous Improvement Using knowledge of engineering principles, work with suppliers and vendors ...
Asphalt Yard Process Engineer I
Newton, KS · On-site
$64K - $88K/yr
... customers, and especially your community. Under this roof, we define the future while leading the ... Continuous Improvement Using knowledge of engineering principles, work with suppliers and vendors ...
Asphalt Yard Process Engineer I
Newton, KS · On-site
$64K - $88K/yr
... customers, and especially your community. Under this roof, we define the future while leading the ... Continuous Improvement • Using knowledge of engineering principles, work with suppliers and ...
Asphalt Yard Process Engineer I
Newton, KS · On-site
$64K - $88K/yr
... customers, and especially your community. Under this roof, we define the future while leading the ... Continuous Improvement • Using knowledge of engineering principles, work with suppliers and ...
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
As an Engineer I, you will provide engineering support for various projects and supporting multiple ... Work closely with manufacturing team and other internal customers to identify modelling practices ...
Senior Civil/Structural Engineer I (Overland Park, Kansas (KS), US)
Overland Park, KS · On-site
$99K - $134K/yr
As a Senior Engineer I, you will be providing structural engineering for complex cooling tower ... as customers. * Train new engineering employees and assist internal sales team. * Develop new ...
Senior Civil/Structural Engineer I (Overland Park, Kansas (KS), US)
Overland Park, KS · On-site
$99K - $134K/yr
As a Senior Engineer I, you will be providing structural engineering for complex cooling tower ... as customers. * Train new engineering employees and assist internal sales team. * Develop new ...
Customer Engineer I information
What is the difference between Customer Engineer I vs Customer Support Specialist?
| Aspect | Customer Engineer I | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically an associate degree or equivalent, technical certifications | High school diploma or equivalent, some technical knowledge |
| Work Environment | On-site or in-field technical support, customer sites | Call centers, help desks, remote support |
| Employer & Industry Usage | Technology, hardware, software companies | IT service providers, tech companies |
The Customer Engineer I role focuses on technical support and troubleshooting directly at customer sites, often requiring technical certifications. In contrast, Customer Support Specialists typically handle remote support via phone or chat, with less emphasis on on-site work. Both roles serve in tech industries but differ in work environment and technical depth.
$55K/yr
Full-time
Re-posted 25 days ago
Job description
Job Title: Professional Services and Escalation Engineer I
Location: Wichita, Kansas
Job Type: Full-time
Company Description:
Pileus Technologies, LLC is a leading technology company that specializes in providing cutting-edge IT solutions for clients in various industries. We are dedicated to delivering high-quality products and services to help our customers achieve their goals and drive business success.
Position Overview:
We are seeking a talented Professional Services and Escalation Engineer I to join our dynamic team. The successful candidate will be responsible for managing and executing technical projects, providing technical support to customers, and handling escalated issues to ensure timely resolution. This role requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Manage and lead technical projects from initiation to completion, ensuring deliverables are met within the specified timeline and budget.
- Provide technical support to customers by troubleshooting and resolving complex issues related to our products and services.
- Act as the primary point of contact for escalated issues, working closely with internal teams and customers to identify root causes and implement effective solutions.
- Collaborate with cross-functional teams to address customer requirements, provide feedback on product improvements, and ensure customer satisfaction.
- Develop and maintain technical documentation, training materials, and best practices to support internal teams and customers.
- Stay current on industry trends, technologies, and best practices to drive innovation and continuous improvement in our products and services.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 2+ years of experience in project management, technical support, or a similar role.
- Strong technical background in networking, systems administration, or software development.
- Excellent problem-solving skills and the ability to think creatively to devise innovative solutions.
- Exceptional communication skills, both verbal and written, with the ability to effectively collaborate with team members and customers.
- Proven ability to work independently and handle multiple priorities in a fast-paced environment.
If you are a motivated and talented individual with a passion for technology and a desire to drive business success, we encourage you to apply for the Project and Escalation Engineer I position at Pileus Technologies, LLC. Join our team and be part of a company that values innovation, collaboration, and excellence.
About Pileus Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Wichita, KS, US
Year founded
2018