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Customer Data Jobs in Ontario (NOW HIRING)

TELUS

Manager, Data & AI Transformations

Toronto, ON · Hybrid

$109K - $155K/yr

Our team - SMB Business Intelligence team is seeking Manager-Data & AI Transformations, with a focus on Customer data and automation.. This role requires a passion for developing data strategies ...

TELUS

Manager, Data & AI Transformations

Toronto, ON · On-site

CA$109K - CA$155K/yr

Our team - SMB Business Intelligence team is seeking Manager-Data & AI Transformations, with a focus on Customer data and automation.. This role requires a passion for developing data strategies ...

Safecor Health

This role leads Safecor Health's customer-facing support team and will leverage data, discipline of process, and consistent and proactive communication to evolve and transform the organization ...

Emburse

Customer Success Manager

Toronto, ON · Hybrid

You will use customer insights, product usage data, and business context to identify risks, remove barriers to adoption, and help customers continuously advance their use of our solutions. Success in ...

US Tool Group

Our customers include the largest aerospace and defense contractors in the industry and major ... Data classification and security practices in a regulated environment We Provide * Competitive ...

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Customer Data information

What is the difference between Customer Data vs Customer Support Specialist?

AspectCustomer DataCustomer Support Specialist
Primary RoleCollecting, analyzing, and managing customer informationAssisting customers with inquiries, troubleshooting, and support
Required SkillsData analysis, database management, attention to detailCommunication, problem-solving, customer service
Work EnvironmentData teams, analytics departments, office settingsCustomer service centers, call centers, office settings
Common CertificationsData analysis certifications, CRM software trainingCustomer service certifications, communication skills training

Customer Data professionals focus on managing and analyzing customer information to support marketing and business decisions, while Customer Support Specialists directly assist customers with their issues. Both roles are essential in customer-centric industries but serve different functions within the customer experience ecosystem.

What are the most commonly searched types of Customer Data jobs in Ontario?

The most popular types of Customer Data jobs in Ontario are:

Customer Data jobs near you
Infographic showing various Customer Data job openings in Ontario as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Senior Data Strategist, GTM Customer Data

Autodesk

Toronto, ON • On-site

Full-time

Re-posted 22 days ago

Autodesk rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

25th of 245 rated software companies

Job description

Job Requisition ID #

26WD97820

26WD97820, Senior Data Strategist, GTM Customer Data

French translation to follow!/Traduction francaise a suivre!

Position Overview

At Autodesk, data is the backbone of how we understand and engage our customers. As aData Strategiston theData Governance and Policy teamwithin Go-to-Market Data & Intelligence, you will act as theownerofour customer data,defining the roadmap, prioritizing problems, and ensuring our data is trustworthy,accurate, and able to support a wide range of business use cases.

You will translate pain points and requirements across Sales, Marketing, Customer Success, Finance, and Product into a coherent data strategy. Through structured problem solving, clear prioritization, and close collaboration with Data Analysts, you will drive improvements that enhance thequality, clarity, and flexibilityof Autodesk's customer data.

This role is ideal for someone who thrives at the intersection ofdata, product thinking, and cross-functional alignment,and who wants to shape how Autodesk understands and engages its customers.

Responsibilities

  • Own and evolve the customer data governance roadmapfor assigned area,aligning to Autodesk's GTM strategy and operational needs

  • Identifyand prioritize customer data problems,incorporatingqualitative insights fromstakeholders, and quantitative analysis

  • Translate business use cases into clear data requirements,ensuring customer data is structured to support multiple workflows without conflict

  • Partner closely with Data Engineering and Architectureto evaluatesolution options

  • Define andmaintaindata policies, standards, and definitionsthat promote clarity and reduce ambiguity across systems

  • Facilitate alignment across Sales, Marketing, CustomerSuccessandFinance,andestablishfeedback loopsto ensuredecisions reflect cross-functional needs

  • Develop business cases for data improvements, including impact sizing, risk assessment, and expected outcomes

  • Define andmonitorkey success metricsfor data clarity, quality, flexibility, and usability

MinimumQualifications

  • 5+ years working in a data strategistor dataproduct managerrole

  • Experience with go-to-market data and systems, including account hierarchies

  • Knowledgeof data governance frameworks

  • Proficiencyin SQL and using data visualization tools likePowerBI

The Ideal Candidate

  • Strategic decision-maker.You excel at breaking down ambiguous problems, evaluating trade-offs, anddeterminingthe highest-impact priorities

  • Strong product mindset.You think in terms of customer needs, use cases, requirements, and iteration cycles, not one-off tasks

  • Exceptional communicator and facilitator.You bring diverse stakeholders together,establishshared understanding, and influence decisions through clarity and storytelling

  • Outcome-oriented.You define success metrics, measure impact, and continuously refine the roadmap

______________________________________________________________________________________________________________

26WD97820, Stratege principal en donnees, Donnees clients GTM

Presentation du poste

Chez Autodesk, les donnees constituent la base de notre comprehension et de notre interaction avec nos clients. En tant que stratege en donnees au sein de l'equipe Gouvernance et politique des donnees du departement Go-to-Market Data & Intelligence, vous serez le responsable de nos donnees clients. Vous definirez la feuille de route, hierarchiserez les problemes et veillerez a ce que nos donnees soient fiables, precises et capables de repondre a un large eventail de cas d'utilisation metier.

Vous traduirez les difficultes et les besoins des equipes Ventes, Marketing, Reussite client, Finance et Produit en une strategie de donnees coherente. Grace a une resolution structuree des problemes, a une hierarchisation claire des priorites et a une etroite collaboration avec les analystes de donnees, vous menerez des ameliorations qui renforceront la qualite, la clarte et la flexibilite des donnees clients d'Autodesk.

Ce poste est ideal pour une personne qui s'epanouit a la croisee des donnees, de la reflexion produit et de l'alignement interfonctionnel, et qui souhaite faconner la maniere dont Autodesk comprend et interagit avec ses clients.

Responsabilites

  • Gerer et faire evoluer la feuille de route de gouvernance des donnees clients pour le domaine assigne, en l'alignant sur la strategie GTM d'Autodesk et les besoins operationnels

  • Identifier et hierarchiser les problemes lies aux donnees clients, en integrant les insights qualitatifs des parties prenantes et l'analyse quantitative

  • Traduire les cas d'utilisation metier en exigences de donnees claires, en veillant a ce que les donnees clients soient structurees de maniere a prendre en charge plusieurs workflows sans conflit

  • Collaborer etroitement avec les equipes d'ingenierie et d'architecture des donnees pour evaluer les options de solution

  • Definir et maintenir des politiques, des normes et des definitions relatives aux donnees qui favorisent la clarte et reduisent l'ambiguite entre les systemes

  • Faciliter l'alignement entre les equipes Ventes, Marketing, Reussite client et Finance, et mettre en place des boucles de retroaction pour garantir que les decisions refletent les besoins interfonctionnels

  • Elaborer des analyses de rentabilite pour les ameliorations des donnees, y compris l'evaluation de l'impact, l'analyse des risques et les resultats attendus

  • Definir et surveiller les indicateurs cles de reussite en matiere de clarte, de qualite, de flexibilite et de facilite d'utilisation des donnees

Qualifications minimales

  • Au moins 5 ans d'experience dans un role de stratege en donnees ou de chef de produit donnees

  • Experience des donnees et des systemes de mise sur le marche, y compris les hierarchies de comptes

  • Connaissance des cadres de gouvernance des donnees

  • Maitrise de SQL et utilisation d'outils de visualisation des donnees tels que PowerBI

Le candidat ideal

  • Decideur strategique. Vous excellez dans l'analyse de problemes ambigus, l'evaluation des compromis et la determination des priorites ayant le plus grand impact

  • Esprit produit developpe. Vous raisonnez en termes de besoins clients, de cas d'utilisation, d'exigences et de cycles d'iteration, et non en termes de taches ponctuelles

  • Excellent communicateur et facilitateur. Vous rassemblez des parties prenantes diverses, etablissez une comprehension commune et influencez les decisions grace a la clarte et a la narration

  • Oriente vers les resultats. Vous definissez des indicateurs de reussite, mesurez l'impact et affinez en permanence la feuille de route

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk's competitive compensation package. For Canada based roles, we expect a starting base salary between $79,000 and $115,500. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging


In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

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About Autodesk

Sourced by ZipRecruiter

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

San Rafael, CA, US

Year founded

1982

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