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Customer Customer Service Jobs in Ohio (NOW HIRING)

Customer Service/Dispatcher

Powell, OH ยท On-site

$18 - $20/hr

The Customer Service / Dispatcher role is an integral part of our operations. Our operational efficiency starts with them. Their goals are to route the right technician, to the right call, at the ...

Customer Service/Dispatcher

Powell, OH ยท On-site

$18 - $20/hr

The Customer Service / Dispatcher role is an integral part of our operations. Our operational efficiency starts with them. Their goals are to route the right technician, to the right call, at the ...

Customer Service Agent

New Albany, OH ยท On-site

$15 - $20/hr

Job area: Customer Service DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world ...

Customer Service Agent

New Albany, OH ยท On-site

$15 - $20/hr

Customer Service Agent Time Type: Full Time POSITION SUMMARY Schedule 2A: Sun-Wed and every other Wednesday 6pm-6:30am The CSR is responsible for building rapport and trust with Clients by delivering ...

Customer Service Agent

New Albany, OH ยท On-site

$15 - $20/hr

Customer Service Agent Time Type: Full Time POSITION SUMMARY Schedule 2A: Sun-Wed and every other Wednesday 6pm-6:30am The CSR is responsible for building rapport and trust with Clients by delivering ...

Customer Service Agent

Johnstown, OH ยท On-site

$15 - $20/hr

Customer Service Agent Time Type: Full Time POSITION SUMMARY Schedule 2A: Sun-Wed and every other Wednesday 6pm-6:30am The CSR is responsible for building rapport and trust with Clients by delivering ...

Customer Service Agent

New Albany, OH ยท On-site

$15 - $20/hr

Customer Service Agent New Albany Nearest Major Market: Columbus Nearest Secondary Market: Dublin DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV ...

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Customer Customer Service information

What cities in Ohio are hiring for Customer Customer Service jobs?

Cities in Ohio with the most Customer Customer Service job openings:

Infographic showing various Customer Customer Service job openings in Ohio as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Customer Service Representative | Billing Support

Zanesville, OH โ€ข On-site

$14.75 - $20.25/hr

Other

Re-posted 24 days ago


Job description

Customer Service Representative

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Responsibilities

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient