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Customer Client Service Support information

Is remote customer client service support a stressful job?

Remote customer client service support can be stressful due to high call volumes, difficult customer interactions, and the need for strong communication skills. However, many employers offer flexible schedules and training to help manage stress levels. The job often requires patience, problem-solving, and the ability to stay calm under pressure.

What are two jobs that require customer client service support skills?

Customer Client Service Support skills are essential in roles such as customer service representatives and technical support specialists. These jobs require strong communication, problem-solving, and interpersonal skills to assist clients effectively and ensure customer satisfaction.

What cities in Tennessee are hiring for Customer Client Service Support jobs?

Cities in Tennessee with the most Customer Client Service Support job openings:

Client Service Associate

Alcoa, TN • On-site

Jackson Hewitt Tax Service, Inc.
Finance and Insurance • 5 - 10K employees
Learn more about Jackson Hewitt Tax Service, Inc.external

$12.75 - $17.50/hr

Full-time, Part-time

Posted 18 days ago

Key responsibilities

  • Engage with clients, confirm appointments, and follow up with past and potential clients.

  • Distribute marketing materials and keep clients engaged during wait times.

  • Act as the friendly face for visitors to ensure exceptional client experiences.

Jackson Hewitt rating

5.0

Company rating: 5.0 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Benefits:
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule

We are looking for people who thrive in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Client Service Associate (CSA) and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!
Experience is not required. Paid training is provided. No matter your work background or experience level, we welcome you to apply!
Perks:
  • Flexible scheduling
  • Hourly pay plus performance bonus
  • Opportunities for advancement within the organization or as a tax pro
  • Free tax preparation training if desired
  • Free continuing tax education
  • Discounted Tax Preparation on your personal tax return

What you need:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
  • Willingness to learn and grow in a customer-focused role

We are an independently owned & operated franchise with 29 locations in East Tennessee and 7 in & around the Greenville, South Carolina area. Please note, these are in-person positions, not remote You can choose the location (or locations) that are most convenient for you. These are seasonal full and part-time positions with flexible scheduling to fit your needs, with opportunity for advancement and year-round work for the right candidates.
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

What Jackson Hewitt employees say

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Get the full story on Breakroom

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About Jackson Hewitt

Sourced by ZipRecruiter

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Industry

Finance and insurance and accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Jersey City, NJ, US

Social media

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