Customer Checkout Champion Jobs (NOW HIRING)

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence.
We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross‑functional execution, and champion the user in every decision.

The Purchasing Experience product team owns the 'face of affirm', the core checkout experience for millions of affirm users.

As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout.

An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow.

This is a highly cross‑functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics.

• Own the core checkout experience where consumers select and review their terms and payments - with a focus on driving conversion, clarity, and confidence at the moment of commitment.
• Design and run experiments that improve how consumers understand and choose their terms
• Define and ship new UX patterns that change the way checkout looks and feels - using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch.
• Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience.
• Work alongside international product partners to expand the terms experience into new markets, adapting for local expectations while keeping the design system coherent.
• Develop a deep understanding of user behavior and share those insights broadly - helping the team and stakeholders stay grounded in how consumers actually experience checkout.
• Drive an ambitious roadmap - identify the highest-leverage opportunities, align cross-functional partners, and own execution from concept through launch and iteration.

• 5+ years of Product Management experience
• A strong sense of taste for user experience - you have opinions about what makes an interaction feel clear, considered, and delightful.
• Analytical rigor - you're comfortable digging into data, interpreting experiment results, and turning qualitative and quantitative inputs into insights and product opportunities.
• World‑class execution with high agency - you ship reliably, identify what matters without waiting to be told, and hold yourself to a high bar on quality and follow-through.
• The ability to work closely with cross‑functional teams across product, design, engineering, analytics, and research - building trust and driving alignment without relying on authority.
• Strong communication skills - you can deliver results, drive narratives, and explain tradeoffs in a way that brings stakeholders along and creates clarity.
• Coachability - you seek out feedback, absorb it without defensiveness, and visibly grow from it.
• Bonus points if you've worked on checkout, e-commerce, or fintech products in the past.

Pay Grade - N

Equity Grade - 9

Employees new to affirm typically come in at the start of the pay range.affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000

USA base pay range (all other U.S. states) per year: $173,000 - $233,000

#LI-Remote

• Health care coverage - affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of affirm at a discount

We believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records.