ZipRecruiter

Log In

1

Customer Care Associate Jobs in San Ramon, CA (NOW HIRING)

Danaher

Customer Care Associate

San Jose, CA · On-site

$34 - $36/hr

The Customer Care Associate is responsible for being instrumental in helping the Service and Sales business achieve its growth and profitability goals by working directly with our customers to ...

Danaher

Customer Care Associate

San Jose, CA · On-site

$34 - $36/hr

The Customer Care Associate is responsible for being instrumental in helping the Service and Sales business achieve its growth and profitability goals by working directly with our customers to ...

odoo

Customer Care Associate

Brisbane, CA · On-site

$63K - $79K/yr

... CA The Customer Success Associate ensures seamless support for a portfolio of customers by ... Key Account Managers What's great in the job? * Healthcare, Dental, Vision, Life Insurance ...

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

This position offers the flexibility to work remotely and reports to the leader of Customer Care ... Associate or bachelor's degree in biology or health related field encouraged and preferred for many ...

Forma Gym

Child Care Associate

Walnut Creek, CA · On-site

$16.90/hr

Communicate and practice exceptional customer service standards. * Practice a clean and safe ... We're always looking for Team Members who are dedicated to making a difference and who care about ...

Forma Gym

Child Care Associate

Walnut Creek, CA · On-site

$16.90/hr

Communicate and practice exceptional customer service standards. * Practice a clean and safe environment for staff, members and children. * General cleaning of childcare area and cleaning of ...

Genuine People

Customer Experience Associate

San Francisco, CA · On-site

$19.50 - $26/hr

We believe that the work of the Customer Care Team is the foundation for excellence and we're in ... The Customer Experience Associate must be a team player with the desire, passion, and motivation to ...

next page

Showing results 1-20

All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in San Ramon, CA

Customer Care Associate information

See San Ramon, CA salary details

$9

$19

$30

How much do customer care associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer care associate in San Ramon, CA is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the work of a customer associate?

A Customer Care Associate is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

Customer Care Associates typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and track resolutions.

How can I make 2000 a week working from home?

A Customer Care Associate can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, excellent customer service skills, and possibly working overtime or multiple shifts.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in San Ramon, CA? The most popular types of Customer Care jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Customer Care Associate jobs? Cities near San Ramon, CA with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in San Ramon, CA as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,836 per year, or $19.2 per hour.

Customer Care Associate

EAST BAY SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS

Oakland, CA • On-site

$22 - $22.50/hr

Temporary

Posted 19 days ago

Job description

The Customer Care Associate (Seasonal) role is an exciting opportunity to play a key part in strengthening the human-animal bond at one of the oldest animal welfare organizations in the country.
The Customer Care Associate (CCA) is responsible for providing the highest quality customer care for all clients that visit, email, or call East Bay SPCA. Our CCAs provide a welcoming first impression of our organization and, through exceptional customer service, help families find their new animal companions. Customer Care Associates are skilled at offering individualized care for all clients who contact us for assistance with their animal-related needs. The CCA is also responsible for basic animal care (feeding and cleaning) and disease control in all assigned animal habitats and kennels.
East Bay SPCA is a 501(c)3 non-profit committed to the welfare of dogs and cats in Alameda and Contra Costa Counties. Our mission is to transform the lives of cats and dogs by enriching the human-animal bond through respected and accessible expertise. Established in 1874, East Bay SPCA has a long history of compassionate care and receives no funding from any national organizations. You can find more information about East Bay SPCA on our website at www.eastbayspca.org.
Category: Seasonal; Non-exempt
Location: Oakland
Reports to: Customer Care Supervisor/Shelter Operations Director
Responsibilities
  • Provide an excellent client experience to all in a professional, courteous, and timely manner.
  • Assess client needs to triage correctly.
  • Introduce clients to animals that are available for adoption and facilitate adoption matches between people and animals.
  • Field and triage phone calls and emails; schedule appointments; assist clients; process adoptions, attempt owner reunification for stray animals, and other animal intakes and outcomes in conjunction with partner agencies and Animal Control officers.
  • Receive and process donations.
  • Maintain well-organized, properly stocked, and clean reception desk area, lobby, and adoption hall; keep tidy the donation bins and adoption give-away area, remove trash and recycling, and spot clean throughout the day.
  • Inform and provide education to customers on responsible pet ownership, general animal care and welfare within the scope of East Bay SPCA training.
  • Responsible for maintaining accurate and timely physical and electronic records including, but not limited to, processing incoming and outgoing animal transactions, entering animal treatments, and documenting customer notes.
  • Deliver excellent customer service, at all times, including while facilitating, conducting, counseling for, and returns, surrenders, and during other customer interactions.
  • Responsible for the timely opening and closing of the reception areas, including preparation of the area for receiving customers.
  • Ensure all monetary transactions are accounted for and match the amount on the end of day reports before submitting to customer care supervisor or closing manager, daily.
  • Assist with training customer care volunteers.
  • Implement marketing efforts for the Oakland adoption center, including but not limited to promotion of programs and services to visitors, participation in special events, and soliciting donations.
  • Assist animal care staff as appropriate and assigned, including performing routine, daily, animal care tasks (diet preparation, feeding, cleaning, potty breaking, etc.) for all shelter animals.
  • Performs other duties as needed.

Qualifications
  • Proven experience delivering exceptional customer service.
  • Ability to think critically, multi-task and succeed in a fast paced, emotionally charged, environment with a positive attitude while fostering empathy with clients and coworkers.
  • Basic math, reading, and writing skills including the ability to: comprehend and write simple instructions, short correspondences, and memos; use grammatically correct English; and accurate cash reporting.
  • Animal care knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms, and handling techniques.
  • Proven organizational skills and demonstration of excellent, clear, and effective written and verbal communication skills with a diverse population, including coworkers and others.
  • Proficient in Microsoft Office applications. Familiarity with Shelter Buddy shelter software program desired.
  • Treats all animals humanely, with compassion and concern, both on and off the job.
  • Experience working in an animal shelter or veterinary clinic is highly desirable.
  • Multilingual fluency preferred.
  • High school graduate or equivalent.
  • Pre-employment background check and drug screening required.
  • Reliable transportation required. A valid CA driver's license and evidence of insurability strongly desired.

Working Conditions
  • Work is performed in an animal shelter environment with exposure to detergents, cleaning products, wet and humid environments, and seasonal outdoor conditions.
  • Must be competent handling dogs and cats of all sizes, ages, and temperaments. Requires the ability to leash, walk, and maintain control over large and extra-large dogs, which can include dogs 90 pounds and over.
  • Weekend work required; must be available to work evenings, holidays, and occasional overtime as needed.
  • Animal contact and related injuries, including bites and scratches, may occur. May occasionally handle sick, injured, or deceased pets.
  • Noise exposure varies and often includes uncontrolled barking and other animal vocalizations.
  • Animal waste contact, smells, and visual exposure are prevalent.
  • May be able to lift 50 pounds on a frequent basis and occasionally lift up to 75 pounds with assistance.
  • Must be able to push and/or pull over 50 pounds occasionally.
  • Frequent standing, walking, bending, twisting, crouching, kneeling, and stooping.
  • Eligible and approved drivers may transfer animals between all East Bay SPCA campuses and offsite locations (fleet vehicle provided or mileage reimbursement if using personal vehicle).

Apply