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Customer Care Associate Jobs in Rochester, NH (NOW HIRING)

Circle K

Customer Service Representative

Portsmouth, NH

$16.25 - $22.25/hr

You are good at: * Selling products to customers * Providing excellent customer care ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Derry, NH

$16.25 - $22/hr

You are good at: * Selling products to customers * Providing excellent customer care ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Suncook, NH

$15.75 - $21.25/hr

You are good at: * Selling products to customers * Providing excellent customer care ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Rochester, NH

$15.75 - $21.25/hr

You are good at: * Selling products to customers * Providing excellent customer care ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Concord, NH

$16 - $22/hr

You are good at: * Selling products to customers * Providing excellent customer care ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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How much do customer care associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer care associate in Rochester, NH is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Rochester, NH? The most popular types of Customer Care jobs in Rochester, NH are:
What are popular job titles related to Customer Care Associate jobs in Rochester, NH? For Customer Care Associate jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Customer Care Associate jobs in Rochester, NH look for? The top searched job categories for Customer Care Associate jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Care Associate jobs? Cities near Rochester, NH with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
PSS / Care Associate - Memory Care (MC)

PSS / Care Associate - Memory Care (MC)

Sentry Hill at York Harbor

York, ME

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents in the Memory Care Program with their activities of daily living, enabling them to lead a quality life while maintaining their dignity.

Job Description
  • Provide kind, caring, and consistent companionship and support to residents.
  • Provide assistance, encouragement, and restorative interventions, as needed, for Memory Care residents to be as independent as possible in their activities of daily living including but not limited to: bathing, dressing, grooming, toileting, feeding, and mobility.
  • Participate in and lead one on one and group activities.
  • Serve residents during mealtime, assist with memory care laundry, and basic housekeeping within the memory care neighborhood.
  • Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
  • Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
Qualifications
  • Experience working with seniors with dementia including participation in activities is preferred.
  • Acceptable proficiency in English to perform job duties, communicate with supervisor and other employees, and respond and communicate to emergency situations.
  • You may need to have a CNA or CHHA license depending on the state.
  • You have basic computer skills. Proficiency with Outlook, Excel and Word is required.
  • You are compassionate, kind, engaging and helpful.
  • You possess the ability to make independent decisions when circumstances warrant such action.
  • You have the ability to solve practical problems and deal with variables in situations where only limited standardization exists.
  • You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.