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Customer Associate Representative Jobs in Chicago, IL

Lennar

Customer Care Representative

Schaumburg, IL · On-site

$15.75 - $21.50/hr

Customer Care Representative We are Lennar. Lennar is one of the nation's leading homebuilders ... Associates by building quality homes and providing exceptional customer service, giving back to the ...

Lennar Homes

Customer Care Representative

Schaumburg, IL · On-site

$15.50 - $21.25/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... Associates by building quality homes and providing exceptional customer service, giving back to the ...

Lennar

Customer Care Representative

Schaumburg, IL · On-site

$15.75 - $21.25/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... Associates throughout their career. Lennar has been recognized as a Fortune 500 company and ...

Lennar

Customer Care Representative

Schaumburg, IL · On-site

$15.75 - $21.25/hr

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders ... Associates by building quality homes and providing exceptional customer service, giving back to the ...

LHH US

Customer Service Representative

Mount Prospect, IL · On-site

$24 - $26/hr

Customer Service Representative * Provide world class customer support to both internal and ... Associates degree or higher preferred. High school diploma or general education degree (GED) may be ...

LHH US

Customer Service Representative

Mount Prospect, IL · On-site

$24 - $26/hr

Customer Service Representative * Provide world class customer support to both internal and ... Associates degree or higher preferred. High school diploma or general education degree (GED) may be ...

Alphabe Insight

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative ... High school diploma or equivalent; associate or bachelor's degree is a plus * Previous experience ...

Alphabe Insight

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative ... High school diploma or equivalent; associate or bachelor's degree is a plus * Previous experience ...

Zobility

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Respond full circle to requests from customers, sales reps, and service reps. * Collaborate with ... Associates Degree in Business or related field preferred. We offer attractive, competitive ...

Signal Tru Brand

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative ... High school diploma or equivalent; associate or bachelor's degree is a plus * Previous experience ...

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Showing results 21-40

All JobsCustomer Associate Representative JobsCustomer Associate Representative Jobs in Chicago, IL

Customer Associate Representative information

See Chicago, IL salary details

$10

$19

$27

How much do customer associate representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer associate representative in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.

What are the most commonly searched types of Customer Representative jobs in Chicago, IL?

The most popular types of Customer Representative jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customer Associate Representative jobs?

Cities near Chicago, IL with the most Customer Associate Representative job openings:

Customer Associate Representative jobs near you

Customer Service Representative (CSR)

Palos Hills, IL • On-site

Carousel Checks Inc.
Finance and Insurance • 11 - 50 employees
Learn more about Carousel Checks Inc.external

$17 - $21/hr

Full-time

Re-posted 7 hours ago

Job description

Customer Service Representative (CSR)

The Customer Service Representative is primarily responsible for managing all customer interactions and follow-up activities, ensuring a positive customer experience before, during, and after each purchase. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment while maintaining a customer-focused approach. The ideal candidate will excel at resolving customer concerns, processing orders, and building customer loyalty through exceptional service.

Primary Job Responsibilities

Core duties and responsibilities include the following:

  • Handles inbound and outbound customer calls in a professional and timely manner.
  • Engages with customers through live chat and email communication channels.
  • Processes customer orders and re-orders accurately and efficiently.
  • Promotes and solicits sales of new or additional products when appropriate. [
  • Answers customer questions regarding products, services, and ordering processes.
  • Makes corrections to existing orders and updates customer information as needed.
  • Resolves concerns related to current orders, shipping issues, and product delivery.
  • Reviews order information, shipping details, and customer data across multiple systems and web-based platforms.
  • Assists customers before, during, and after their purchases to ensure complete satisfaction.
  • Performs other related duties as assigned.
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Professional and customer-focused demeanor.
  • Strong active listening and interpersonal skills.
  • Analytical mindset with strong problem-solving abilities.
  • High attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office applications, Gmail, and web-based systems.
  • Strong time management and organizational skills.
  • Sound judgment and decision-making abilities.
  • Dependable and reliable work ethic.
Qualifications
  • Associate's degree or higher preferred.
  • Spanish speaking highly preferred.
  • Strong customer service background required.
  • Prior leadership or management experience preferred.
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to communicate effectively via phone, chat, and email throughout the workday.

Pay Range: $17-$21/hour. This is a full-time, non-exempt position.

General Schedule: 8:30 AM to 5:00 PM

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