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Customer Associate Representative Jobs in Broadview, IL

Zobility

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Respond full circle to requests from customers, sales reps, and service reps. * Collaborate with ... Associates Degree in Business or related field preferred. Company Description Zobility is RGBSI ...

Bosch Group

Customer Service Representative

Itasca, IL

$18/hr

This is why we recognize our associates' contribution with attractive benefits including a generous ... Customer Service Representative (Full-Time) plays a significant role at Roadside Protect, Bosch ...

Priwils

Customer Service Representative II

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative II (CSR II) provides intermediate-level customer ... Associate's degree preferred; equivalent experience acceptable * 3-5 years of customer service ...

Bosch Group

Customer Service Representative

Itasca, IL · On-site

$18/hr

This is why we recognize our associates' contribution with attractive benefits including a generous ... Customer Service Representative (Full-Time) plays a significant role at Roadside Protect, Bosch ...

Bosch USA

Customer Service Representative

Itasca, IL · On-site

$18/hr

This is why we recognize our associates' contribution with attractive benefits including a generous ... Customer Service Representative (Full-Time) plays a significant role at Roadside Protect, Bosch ...

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All JobsCustomer Associate Representative JobsCustomer Associate Representative Jobs in Broadview, IL

Customer Associate Representative information

See Broadview, IL salary details

$9

$18

$26

How much do customer associate representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer associate representative in Broadview, IL is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.

What cities near Broadview, IL are hiring for Customer Associate Representative jobs?

Cities near Broadview, IL with the most Customer Associate Representative job openings:

Customer Associate Representative jobs near you

Customer Service Representative

Chicago, IL

FV Demo Company
See more jobs at FV Demo Companyexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Key responsibilities

  • Respond to customer inquiries via calls and provide information to ensure customer satisfaction.

  • Resolve customer issues and offer solutions in a friendly and positive manner.

  • Make outbound calls to customers for shipment confirmation and track shipments on ticket orders.

Job description

Customer Service Representative:

Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.

Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!

We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.

Responsibilities:

  • Deliver exceptional customer care by responding to customer’s calls
  • Resolve customer issues and offer solutions in a friendly and positive manner
  • Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
  • Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
  • Track shipments on ticket orders for customers and problem solve

Requirements:

  • 1+ years’ experience in a call center or customer service oriented role
  • Helpful, patient and friendly attitude with a drive to take on new challenges and learn
  • Must be comfortable working on a computer and have ability to type 50 words per minute
  • Ability to show empathy toward customer concerns
  • Maintain professionalism and positively represent the Vivid Seats’ brand
  • Willingness to work flexible schedule - some weekend and evening shifts are required
  • High school diploma or equivalent
  • Bachelor’s or Associates degree preferred

What We Offer:

As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.

Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

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