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Customer Associate Representative Jobs in Virginia

NESCO Inc

Customer Service Representative

Chesapeake, VA · On-site

$14.75 - $20/hr

Customer Service Representative (Inside Sales) Our Customer Service Representatives (Inside Sales ... Judgment Nesco Resource offers a comprehensive benefits package for our associates, which includes ...

Adecco

Customer Service Representative

Newport News, VA · On-site +1

$21/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

UniFirst

Customer Development Representative

Richmond, VA · On-site

$49K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

UniFirst

Customer Development Representative

Manassas, VA · On-site

$50K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

Unifirst

Customer Development Representative

Manassas, VA · On-site

$50K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

Unifirst

Customer Development Representative

Richmond, VA · On-site

$49K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

Unifirst

Customer Development Representative

Richmond, VA · On-site

$49K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

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Customer Associate Representative information

What does a customer associate representative do?

A Customer Associate Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate with customers via phone, email, or chat, ensuring customer satisfaction and maintaining positive relationships. Their duties may also include processing orders, handling complaints, and updating customer records. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer associate representative?

To thrive as a Customer Associate Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are crucial for effectively resolving customer inquiries, ensuring satisfaction, and maintaining positive company-client relationships.

What are some common challenges faced by customer associate representatives, and how can they be successfully managed?

Customer Associate Representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and quickly resolving a variety of issues. Successful representatives develop strong communication skills, patience, and adaptability to address customer concerns effectively. Many organizations provide ongoing training and mentorship, enabling associates to learn conflict resolution techniques and product knowledge, which are essential for overcoming these challenges and ensuring customer satisfaction.

What are the most commonly searched types of Customer Representative jobs in Virginia?

The most popular types of Customer Representative jobs in Virginia are:

Customer Associate Representative jobs near you

CSS Consulting Partner - Northeast

Richmond, VA • On-site

The Reynolds and Reynolds Company
Computer and Computer Peripheral Equipment and Software Wholesalers • 1 - 5K employees
Learn more about The Reynolds and Reynolds Companyexternal

$115K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

114th of 247 rated software companies

Job description

Position Description
Note: This is a HIGH travel position. Must be willing to travel, with overnight hotel stays, up to 5 nights per week (every week).
Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry.
As an Automotive Business Consultant your primary focus will be to establish professional relationships with customers and help their businesses become more efficient, effective, and profitable. You will work with dealership personnel to identify trouble areas within the dealership and then use established and proven consulting services programs, as well as your industry knowledge, to help solve these issues. Once a project is complete, you will follow-up with customers to maintain relationships and provide ongoing 'fee for service' support and problem resolution. By helping these customers become successful in the different areas of the dealership, you will build trust that will further drive consulting services sales. If you are looking for an opportunity to utilize your automotive skills and make a difference for automotive dealerships across the country, please apply today!
#LI-Remote
Requirements
High School Diploma or equivalent; Bachelor's preferred but not required; 5+ years of automotive dealership experience (Sales Associate/Representative, Service Advisor, Sales Manager, Internet Sales Manager, Business Development Manager, F&I Manager, Controller/Office Manager, Parts Manager, Service Manager, Fixed Operations Director, or GM); Must be willing to travel extensively with overnight hotel stays up to 5 nights per week (every week).; Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.; Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Reynolds and Reynolds logo

About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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